Field Service Engineer - Ultrasound (Field: Springfield, MO)

Philips
Missouri
Workplace: OnsiteFull timeUSD 29 - 45 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 1+ yearsEducation: associatesSkills: ["Customer service","Troubleshooting","Team collaboration","Technical problem-solving","Adaptability"]

Install, troubleshoot, service, and maintain ultrasound equipment at customer sites by building strong customer relationships and generating service revenue. Handle preventive maintenance, installations, Field Change Orders, and required documentation while following regulatory, training, quality, and safety requirements. Use escalation processes and technical tools to resolve electronic, network, and mechanical issues, working as part of a regional team. Travel across the assigned geography is required.

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Philips
Philips
2 months ago

Field Service Engineer - Ultrasound (Field: Springfield, MO)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 27 days agoStatus: Live

Job Summary

Install, troubleshoot, service, and maintain ultrasound equipment at customer sites by building strong customer relationships and generating service revenue. Handle preventive maintenance, installations, Field Change Orders, and required documentation while following regulatory, training, quality, and safety requirements. Use escalation processes and technical tools to resolve electronic, network, and mechanical issues, working as part of a regional team. Travel across the assigned geography is required.
Location: Missouri
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Provide customer service by setting expectations, meeting arrival commitments, addressing needs, and generating service revenue.
  • •Install, troubleshoot, service, and maintain equipment; complete PMs, FCOs, and installation-related tasks.
  • •Perform administrative duties including timesheets, service work orders, expense reports, and site/service documentation.
  • •Use tools, support, resources, and escalation processes to resolve customer and system problems within required timeframes.
  • •Participate in the regional work team to improve processes and identify training gaps; increase capability across modalities as needed.
Travel: High travel

Pay and Benefits

Salary: USD 29 - 45 hourly
Perks:Paid Leave401kHsaEquityLearning BudgetCompany Car

Key Requirements

  • •1+ years of experience in a diagnostic imaging field or hospital-based service environment or 3+ years in electromechanical industries; Ultrasound experience preferred.
  • •Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment using necessary tools and test equipment.
  • •Associate Degree in electronics or equivalent education and experience; BSEE/BSEET/BSME/BSMET preferred.
  • •Must be able to work in an office/home office and/or remote setting as well as in a hospital/healthcare environment.
  • •Must be able to safely work with radiation sources/radioactive materials and wear required PPE.
Experience:1+ yearsDiagnostic imagingElectromechanical
Education:Associate's in Electronics
Skills:Customer serviceTroubleshootingTeam collaborationTechnical problem-solvingAdaptability
Tech Stack:ElectronicsMechanical theoryNetworking theoryTest equipmentRadiation sources

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn