Senior Operations Specialist, Robot

DoorDash US
Phoenix
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Communication","Leadership","Problem-solving","Analytical thinking","Collaboration"]

Senior Operations Specialist leads a dynamic onsite operations team for autonomous delivery technology, managing a PM shift and coordinating field incidents. You’ll oversee autonomous testing, balance business needs with safety, and drive metrics in a robotics-focused DoorDash Labs environment, reporting to a Manager within the autonomy organization.

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DoorDash US
DoorDash US
9 months ago

Senior Operations Specialist, Robot

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Senior Operations Specialist leads a dynamic onsite operations team for autonomous delivery technology, managing a PM shift and coordinating field incidents. You’ll oversee autonomous testing, balance business needs with safety, and drive metrics in a robotics-focused DoorDash Labs environment, reporting to a Manager within the autonomy organization.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Manage a component of our operations
  • •Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues
  • •Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity
  • •Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety
  • •Be an expert in our autonomous technology and help track and convey changes to it

Key Requirements

  • •4+ years of experience (preferably in the autonomous industry or with strong interest)
  • •Valid U.S. driver’s license and a successful completion of MVR
  • •Managed an operationally efficient team through multiple product phases
  • •A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment
  • •Proficiency in gSuite, JIRA and SQL is preferred but not essential
Experience:4+ years
Skills:CommunicationLeadershipProblem-solvingAnalytical thinkingCollaboration
Languages:English
Tech Stack:GSuiteJIRASQLRoboticsAutonomous systems

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn