Customer Value Architect

Crowdstrke
Delhi
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Leadership","Problem-solving"]

A strategic role partnering with sales and customers to drive onboarding, Falcon Flex adoption, activation, and value realization, while minimizing churn and expanding wallet share. You’ll deliver value-focused proposals and Executive Business Reviews, onboard new customers, and coordinate with sales and technical teams to maximize security outcomes and renewals in enterprise accounts.

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Crowdstrke
Crowdstrke
6 months ago

Customer Value Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 days agoStatus: Live

Job Summary

A strategic role partnering with sales and customers to drive onboarding, Falcon Flex adoption, activation, and value realization, while minimizing churn and expanding wallet share. You’ll deliver value-focused proposals and Executive Business Reviews, onboard new customers, and coordinate with sales and technical teams to maximize security outcomes and renewals in enterprise accounts.
Location: Delhi
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Lead onboarding execution and definition of customer success plan.
  • •Partner with direct sales staff in expanding sales within existing/new accounts via Falcon Flex adoption while building relationships with key decision makers.
  • •Serve as post-sale primary point of contact for onboarding, activation, Flex usage/consumption, and business value realization.
  • •Navigate enterprise sales environments to understand customer needs and develop competitive business propositions for CrowdStrike’s product portfolio.
  • •Achieve renewals via demonstrated realized value and Flex consumption progress.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityPaid LeaveLearning Budget

Key Requirements

  • •Minimum 8+ years of relevant professional experience.
  • •BA/BS or equivalent educational background is preferred.
  • •Strong financial acumen with ability to calculate and communicate ROI metrics.
  • •Fully adept at consultative effectiveness and establishing trust with internal and external customers.
  • •Experience with flexible licensing models.
Experience:8+ yearsCybersecurityEnterprise software
Education:Bachelor's
Skills:CommunicationLeadershipProblem-solving
Tech Stack:Falcon Flex

Company Brief

Crowdstrke
Provides cloud-native endpoint protection, threat intelligence, and security operations solutions that prevent breaches and stop sophisticated cyberattacks across endpoints, cloud workloads, identity, and APIs for enterprises worldwide.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sunnyvale, United States
Founded: 2011
Glassdoor
Glassdoor: 4.4
WebsiteLinkedIn