SIU Investigator I

USAA
San Antonio
Workplace: RemoteFull timeUSD 77,120 - 147,390 hourlyFunction: Legal, Risk & ComplianceExperience: 2+ yearsEducation: high_schoolSkills: ["Investigatory skills","Attention to detail","Organization","Work prioritization","Written communication"]

Investigate questionable and suspect first- and third-party claims to protect members and USAA from potential fraud. Work within established SIU frameworks using evidence collection methods, database and public-record research, and interviews to document findings. Apply knowledge of P&C insurance processes and state fraud laws, prepare written investigative reports and recommendations, and contribute to fraud prevention and awareness efforts while handling CAT duty as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
USAA
USAA
13 hours ago

SIU Investigator I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Investigate questionable and suspect first- and third-party claims to protect members and USAA from potential fraud. Work within established SIU frameworks using evidence collection methods, database and public-record research, and interviews to document findings. Apply knowledge of P&C insurance processes and state fraud laws, prepare written investigative reports and recommendations, and contribute to fraud prevention and awareness efforts while handling CAT duty as needed.
Location: San Antonio
Workplace: Remote
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Investigate questionable or suspect first- and third-party claims using fraud scheme knowledge and investigation strategies.
  • •Participate in development of fraud prevention strategies and apply P&C insurance knowledge, policy contract coverage, and claims handling processes.
  • •Collect evidence via field or remote interviews and searches of investigative databases, internal resources, internet resources, public records, and forensic tools.
  • •Prepare and present detailed verbal and written investigative reports with results and recommended outcomes within authority guidelines.
  • •Develop and maintain external relationships with industry and law enforcement contacts; assist with fraud awareness training and handle CAT duty as business requires.
Travel: Low travel

Pay and Benefits

Salary: USD 77,120 - 147,390 hourly
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeavePaid LeaveAdoption AssistanceWellness Stipend

Key Requirements

  • •High school diploma or GED.
  • •2 years claims adjusting experience, or P&C SIU/Fraud Investigation experience, or 4 years prior investigative law enforcement (including military) or relevant fraud industry investigation experience.
  • •Strong investigatory skills, including obtaining statements from parties, witnesses, and suspects.
  • •Ability to gather evidence and draw conclusions based on objective details related to fraud applicability.
  • •Familiarity with using computers and software packages to enter and extract data for analysis; knowledge of regulations, contracts, and related legal concepts.
Experience:2+ yearsP&C insuranceSIU fraud investigationClaims adjustingLaw enforcementMilitary
Education:High School
Skills:Investigatory skillsAttention to detailOrganizationWork prioritizationWritten communication
Certifications:CFECIFISCLAACLSFCLSLPCSAICCPCUCCLS
Tech Stack:Forensic toolsInvestigative databasesPublic records

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn