Role in General Housekeeping (PFH)

Emaar Properties
United Arab Emirates
Full timeFunction: Hospitality & Food ServiceExperience: 1+ yearsEducation: high_schoolSkills: ["Customer focus","Drive for results","Learning","Resilience","Adaptability"]

Deliver exceptional guest experiences by representing the brand throughout the guest journey and ensuring flawless dining and hospitality support. Maintain hotel cleanliness standards in rooms and public areas, ensuring orderliness and attractive condition of spaces like floors, lift landings, corridors, and pantries. Conduct housekeeping operational tasks in line with service procedures, prevent complaints, recover service when needed, and proactively communicate with fellow ambassadors to keep requests timely.

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FursaFursa
Emaar Properties
Emaar Properties
2 days ago

Role in General Housekeeping (PFH)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Deliver exceptional guest experiences by representing the brand throughout the guest journey and ensuring flawless dining and hospitality support. Maintain hotel cleanliness standards in rooms and public areas, ensuring orderliness and attractive condition of spaces like floors, lift landings, corridors, and pantries. Conduct housekeeping operational tasks in line with service procedures, prevent complaints, recover service when needed, and proactively communicate with fellow ambassadors to keep requests timely.
Location: United Arab Emirates
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Conduct all operational tasks in housekeeping while living up to service standards and procedures.
  • •Represent the brand throughout the guest journey to deliver a flawless guest experience.
  • •Maintain established cleanliness standards in rooms and public areas, ensuring orderliness and attractive condition of spaces.
  • •Ensure timeliness in order taking and delivery of requests to guests, preventing complaints and enabling service recovery where needed.
  • •Proactively communicate with fellow ambassadors with the guest’s interests at heart.

Key Requirements

  • •Previous experience in similar and/or related fields in a 5* Hotel.
  • •At least 1-year experience at the same level.
  • •Proficient in English language.
  • •Minimum qualification: high school diploma / higher secondary.
Experience:1+ yearsHospitality5-star hotel
Education:High School
Skills:Customer focusDrive for resultsLearningResilienceAdaptability
Languages:English

Company Brief

Emaar Properties
Leading Dubai-based global real estate developer and lifestyle company known for master-planned communities and landmark assets such as Burj Khalifa and The Dubai Mall; operates property development, malls, hospitality and related services internationally.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997
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Glassdoor: 3.8
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