Associate Manager Full-time

Samsonite
United States
Workplace: OnsiteFull timeUSD 19 - 21 hourlyFunction: OtherSkills: ["Customer service","Communication","Leadership","Team leadership"]

Join our luxury retail team as an Associate Manager, responsible for delivering an exceptional client experience, building strong client relationships, and driving sales through outstanding service. You will lead by example, coach store associates, manage daily operations, and collaborate to achieve sales KPIs while upholding brand standards and delivering world-class client service.

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FursaFursa
Samsonite
Samsonite
2 months ago

Associate Manager Full-time

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Last checked: 14 hours agoStatus: Live

Job Summary

Join our luxury retail team as an Associate Manager, responsible for delivering an exceptional client experience, building strong client relationships, and driving sales through outstanding service. You will lead by example, coach store associates, manage daily operations, and collaborate to achieve sales KPIs while upholding brand standards and delivering world-class client service.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
  • •Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines.
  • •Train and develop store associates through consistent coaching and roleplay; monitor and assist the Store Manager with training and development and quarterly goal setting.
  • •Provide coaching and feedback to team; foster a 360-degree coaching culture and openness to feedback from supervisors, peers and team.
  • •Communicate effectively with clients and teammates; promote the organization’s business goals and adapt flexibly to change; collaborate to ensure a superior client experience.

Pay and Benefits

Salary: USD 19 - 21 hourly
Perks:Health InsuranceDentalVision401kEmployee DiscountPet InsuranceEap

Key Requirements

  • •Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
  • •Value a collaborative environment and have an openness to feedback.
  • •The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
  • •Have strong sales and client experience, preferably in the luxury market.
  • •Can demonstrate proven success in meeting sales goals and achieving KPI’s.
Experience:RetailLuxury
Skills:Customer serviceCommunicationLeadershipTeam leadership
Languages:English

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn