Engagement Manager, Enterprise

Profound
San Francisco, London
Workplace: OnsiteFull timeUSD 85,000 - 160,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Communication","Relationship building","Self-motivation","Analytical mindset","Critical thinking"]

Own the AI search engagement for an enterprise portfolio, guiding onboarding, implementation, adoption, and measurable outcomes on the Profound platform. Serve as the primary trusted advisor and point of contact, running strategic business reviews and stakeholder relationship management across marketing, operations, product, and executive teams. Partner with Account Management and collaborate with Sales, Product, and Engineering to optimize implementation and resolve technical challenges while building deep expertise in LLM-based AI search.

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FursaFursa
Profound
Profound
2 days ago

Engagement Manager, Enterprise

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Last checked: 2 hours agoStatus: Live

Job Summary

Own the AI search engagement for an enterprise portfolio, guiding onboarding, implementation, adoption, and measurable outcomes on the Profound platform. Serve as the primary trusted advisor and point of contact, running strategic business reviews and stakeholder relationship management across marketing, operations, product, and executive teams. Partner with Account Management and collaborate with Sales, Product, and Engineering to optimize implementation and resolve technical challenges while building deep expertise in LLM-based AI search.
Location: San Francisco, London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Serve as the primary point of contact and trusted advisor for a portfolio of 25 to 35 enterprise customers
  • •Own the full customer journey from onboarding and implementation through driving measurable outcomes
  • •Conduct regular strategic business reviews to identify opportunities and address risks
  • •Develop deep understanding of customer objectives and proactively manage relationships with key stakeholders
  • •Collaborate across internal teams (Sales, Product, Engineering) to optimize implementation and resolve technical challenges

Pay and Benefits

Salary: USD 85,000 - 160,000 annually
Equity and Bonus:Equity

Key Requirements

  • •3+ years of experience working with enterprise customers to drive strategic outcomes in customer success, account management, or consulting
  • •Excellent communication skills to deliver presentations and demonstrations effectively
  • •Self-motivated and driven, with a passion for building strong customer relationships
  • •Comfort diving into ambiguous environments and managing multiple initiatives simultaneously
  • •Ability to own processes end to end with a strong analytical mindset and comfort working with quantitative data
Experience:3+ years
Skills:CommunicationRelationship buildingSelf-motivationAnalytical mindsetCritical thinking
Tech Stack:ChatGPTPerplexityGoogle AI ModeLarge language modelsLLMs

Company Brief

Profound
Builds an AI visibility and answer‑engine optimization platform that helps enterprise brands measure, optimize, and control how they appear across ChatGPT, Google AI, Perplexity and other AI/answer engines.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: New York, United States
Founded: 2024
WebsiteLinkedIn