Sales and Service Leader - Full Time (Winston Salem, NC, US, 27103)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Client-first mindset","Teamwork","Reliability"]

Lead store success by coaching and inspiring your team to deliver exceptional client service and meet sales goals. Drive performance through strong client engagement, product knowledge, and personalized recommendations. Support growth with ongoing feedback, training, and onboarding, while assisting with daily operations including inventory and visual merchandising. Help maintain Sephora standards and build an inclusive, high-performing retail environment where everyone feels empowered.

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FursaFursa
Sephora
Sephora
15 hours ago

Sales and Service Leader - Full Time (Winston Salem, NC, US, 27103)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead store success by coaching and inspiring your team to deliver exceptional client service and meet sales goals. Drive performance through strong client engagement, product knowledge, and personalized recommendations. Support growth with ongoing feedback, training, and onboarding, while assisting with daily operations including inventory and visual merchandising. Help maintain Sephora standards and build an inclusive, high-performing retail environment where everyone feels empowered.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, expert product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while fostering inclusivity and teamwork.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:RetailHospitalityService
Skills:LeadershipCoachingCommunicationInterpersonal skillsClient-first mindsetTeamworkReliability

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn