Flex Relationship Manager

Discover Financial
Atlanta
Workplace: OnsiteFull timeUSD 66,700 - 76,100 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Relationship-building","Strategic thinking","Communication","Customer service","Teamwork"]

Build and maintain relationships with 60–80 dealerships for Capital One Auto Finance, partnering with outside sales managers to support dealership goals. Serve as the first point of contact for underwriting and funding issues, and review underwriting structure to guide in-house funding decisions. Use strong phone-based communication to optimize deal plans month over month while coordinating with peers to achieve operational alignment and customer service outcomes.

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Discover Financial
Discover Financial
3 days ago

Flex Relationship Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Build and maintain relationships with 60–80 dealerships for Capital One Auto Finance, partnering with outside sales managers to support dealership goals. Serve as the first point of contact for underwriting and funding issues, and review underwriting structure to guide in-house funding decisions. Use strong phone-based communication to optimize deal plans month over month while coordinating with peers to achieve operational alignment and customer service outcomes.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Cultivate strong relationships with dealerships.
  • •Optimize communication by creating strategic deals and goals with dealerships over the phone.
  • •Review underwriting structure for COAF and support underwriting/funding issues as first line of contact.
  • •Guide deals in house for funding.
  • •Partner with peers to achieve operational alignment and mutual objectives.

Pay and Benefits

Salary: USD 66,700 - 76,100 annually

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of experience in financial services or 1 year of business-to-business sales experience.
  • •Preferred: Bachelor’s degree in Business.
  • •Preferred: 2+ years experience in auto finance.
  • •Preferred: 2+ years in customer relations (and 5+ years in customer service).
Experience:1+ yearsFinancial servicesBusiness-to-business salesAuto financeCustomer relationsCustomer service
Education:High School
Skills:Relationship-buildingStrategic thinkingCommunicationCustomer serviceTeamwork

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn