Operations Manager - Continuous Improvement

Aon
Philippines
Workplace: OnsiteFull timeFunction: Industrial, Process & Manufacturing EngineeringEducation: bachelorsSkills: ["Stakeholder management","Relationship building","Communication","Independent ownership","Prioritisation"]

Lead internal continuous improvement and change delivery capabilities, partnering with senior Operations and Technology leaders to drive transformation initiatives with clear outcomes and measurable benefits. Own cost-savings and operational efficiency efforts using lean methodologies and process optimization. Build dashboards and reporting from large datasets, define KPIs and governance, and coordinate cross-functional stakeholders to ensure adoption, accountability, and sustained impact.

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FursaFursa
Aon
Aon
2 days ago

Operations Manager - Continuous Improvement

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead internal continuous improvement and change delivery capabilities, partnering with senior Operations and Technology leaders to drive transformation initiatives with clear outcomes and measurable benefits. Own cost-savings and operational efficiency efforts using lean methodologies and process optimization. Build dashboards and reporting from large datasets, define KPIs and governance, and coordinate cross-functional stakeholders to ensure adoption, accountability, and sustained impact.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Industrial, Process & Manufacturing Engineering
Seniority: Manager level

Key Responsibilities

  • •Establish internal continuous improvement and change delivery capability, transitioning knowledge, tools, and methodologies.
  • •Drive transformation initiatives by translating strategic priorities into executable improvement initiatives with outcomes, milestones, and measures of success.
  • •Develop and maintain reporting and insights using large datasets to identify trends, issues, and opportunities for improvement.
  • •Identify, quantify, and deliver cost savings through process optimisation, automation, simplification, and operating model refinement using lean methodologies.
  • •Lead stakeholder and change management by engaging senior stakeholders, ensuring adoption of new ways of working, and providing governance, KPI tracking, and regular updates on progress and outcomes.

Key Requirements

  • •Bachelor’s degree in business, operations, information technology, or a related field.
  • •3–5 years of relevant experience in operations, continuous improvement, business process management, or a similar role.
  • •Demonstrated experience supporting or owning process improvement / continuous improvement initiatives.
  • •Strong data analysis skills with experience working with large datasets to identify trends, issues, and opportunities for improvement.
  • •Proficiency in Power BI (or similar BI tools) and advanced Excel to build and maintain dashboards and reports.
Experience:Continuous improvementInsuranceFinancial services
Education:Bachelor's
Skills:Stakeholder managementRelationship buildingCommunicationIndependent ownershipPrioritisation
Tech Stack:Power BIExcel

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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