Compass

1 month ago

Agent Experience Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

The Agent Experience Coordinator serves as the first point of contact for Compass office guests, ensuring a five-star welcome, maintaining office standards, and providing 1:1 support for Compass technology and services. The role collaborates with multiple teams to assist agents, handle administrative tasks, and organize office events, delivering a welcoming, efficient in-office experience.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Entry level

Key Responsibilities

•Greet guests and serve as the face of the office, managing phone lines, mail, and supply inventory while maintaining a welcoming, organized space
•Provide 1:1 support to help customers adopt Compass technology and adjacent services
•Assist with basic marketing requests by using templates and coordinating with marketing advisors
•Collaborate with teams and departments to address questions and gather feedback on behalf of agents
•Troubleshoot basic technology and office equipment issues (printers, conference room hardware, enterprise systems) and assist with data entry and internal communications

Pay and Benefits

Salary: USD 27 - 28.5 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsLife InsuranceDisability InsurancePet Insurance

Key Requirements

•1-2 years of experience in customer service, office management, hospitality, or operations
•Empathetic communication and strong listening skills
•Comfort with assisting customers and answering questions related to technology and devices
•Ability to work in the office during standard operating hours
•Ability to lift up to 25 lbs

Experience:1-2 yearsReal estateHospitalityOffice operations

Skills:CommunicationProblem-solvingOrganizationTeamworkCustomer service

Languages:English

Tech Stack:ZendeskSalesforceConfluence

Company Brief

Compass

A technology-driven real estate brokerage that combines a consumer-facing platform with agent tools and marketplace services to help clients buy, sell, and rent residential properties across the United States.

Industry: PropTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2012

Website LinkedIn

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Compass

1 month ago

Agent Experience Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Entry level

Key Responsibilities

•Greet guests and serve as the face of the office, managing phone lines, mail, and supply inventory while maintaining a welcoming, organized space
•Provide 1:1 support to help customers adopt Compass technology and adjacent services
•Assist with basic marketing requests by using templates and coordinating with marketing advisors
•Collaborate with teams and departments to address questions and gather feedback on behalf of agents
•Troubleshoot basic technology and office equipment issues (printers, conference room hardware, enterprise systems) and assist with data entry and internal communications

Pay and Benefits

Salary: USD 27 - 28.5 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsLife InsuranceDisability InsurancePet Insurance

Key Requirements

•1-2 years of experience in customer service, office management, hospitality, or operations
•Empathetic communication and strong listening skills
•Comfort with assisting customers and answering questions related to technology and devices
•Ability to work in the office during standard operating hours
•Ability to lift up to 25 lbs

Experience:1-2 yearsReal estateHospitalityOffice operations

Skills:CommunicationProblem-solvingOrganizationTeamworkCustomer service

Languages:English

Tech Stack:ZendeskSalesforceConfluence

Company Brief

Compass

Industry: PropTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2012

Website LinkedIn