Analista Senior de Calidad Performance & Mejora Continua - Mercado Envíos
MercadoLibre
Santiago
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Leadership","Communication","Collaboration","Data-driven","Problem-solving"]Senior quality analyst responsible for leading and ensuring the correct implementation, monitoring and continuous improvement of operational quality standards for Mercado Envíos. You'll track KPIs, design operational program metrics, conduct audits, identify root causes, and lead action plans. You will standardize procedures, coordinate cross-functional feedback, and drive Lean/Kaizen initiatives to optimize logistics and customer experience.
