PRADA Client Advisor MRTW (m/f/d), PCH

Prada Group
Amsterdam
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Teamwork","Client relationship building","Problem solving"]

Deliver an exceptional luxury customer experience as a Prada Brand Ambassador across store and ecommerce channels. Place clients at the center, discover needs, build long-term relationships, and capture customer data in the Company CRM for personalized service. Drive individual and store sales targets and KPI goals, demonstrate deep product and brand knowledge, and resolve client complaints in partnership with internal teams while embracing an omni-channel mindset.

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Prada Group
Prada Group
2 days ago

PRADA Client Advisor MRTW (m/f/d), PCH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver an exceptional luxury customer experience as a Prada Brand Ambassador across store and ecommerce channels. Place clients at the center, discover needs, build long-term relationships, and capture customer data in the Company CRM for personalized service. Drive individual and store sales targets and KPI goals, demonstrate deep product and brand knowledge, and resolve client complaints in partnership with internal teams while embracing an omni-channel mindset.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Provide excellence service by creating a welcoming environment and following the client journey ceremony.
  • •Exceed individual sales targets and contribute to store performance and success.
  • •Exceed KPI goals while ensuring high-quality sales and customer service.
  • •Demonstrate expert knowledge of Prada products, history, culture, and luxury fashion trends.
  • •Capture customer data into the Company CRM, promote omni-channel experiences, and resolve client complaints with internal teams when necessary.

Key Requirements

  • •Similar experience within a luxury or premium brand.
  • •Understanding of luxury customer service.
  • •Experience building long-lasting client relationships.
  • •Able to work both in a team and independently.
  • •Fluency in English.
Experience:LuxuryPremium retailEcommerce
Skills:CommunicationInterpersonal skillsTeamworkClient relationship buildingProblem solving
Languages:English
Tech Stack:CRMEcommerceDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn