Digital Product Analyst

UMB Financial
Kansas City
Workplace: HybridFull timeUSD 57,760 - 109,460 annuallyFunction: Communications, PR & CommunityEducation: bachelorsSkills: []

Support the Digital Product team with analysis and reporting that improves a portfolio of digital banking products. Create and automate dashboards, track KPIs, identify trends, and provide actionable insights to enhance product performance and customer satisfaction. Collaborate cross-functionally to standardize reporting, perform market intelligence research, support incident root-cause documentation, and maintain compliant collateral. Hybrid role for candidates in the Kansas City metro area.

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UMB Financial
UMB Financial
1 month ago

Digital Product Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Support the Digital Product team with analysis and reporting that improves a portfolio of digital banking products. Create and automate dashboards, track KPIs, identify trends, and provide actionable insights to enhance product performance and customer satisfaction. Collaborate cross-functionally to standardize reporting, perform market intelligence research, support incident root-cause documentation, and maintain compliant collateral. Hybrid role for candidates in the Kansas City metro area.
Location: Kansas City
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide analytical and reporting support to develop and improve the digital product portfolio.
  • •Create and automate reporting and dashboards, standardizing outputs across cross-functional teams.
  • •Conduct market intelligence research, capture market data, and share insights with the team.
  • •Analyze product data to track KPIs, identify trends, and suggest product optimizations.
  • •Support incident analysis/root-cause documentation and maintain compliant, up-to-date marketing and regulatory collateral.

Pay and Benefits

Salary: USD 57,760 - 109,460 annually
Perks:Paid Leave401kAnnual BonusHealth InsuranceDentalVisionFlexible SpendingDependent CareAdoption AssistanceEmployee AssistanceGym MembershipLearning Budget

Key Requirements

  • •Undergraduate degree or equivalent business experience.
  • •At least 4 years of banking product knowledge experience or equivalent experience in applicable business or operational areas.
  • •Experience supporting or managing Digital Banking or Treasury Management Products (e.g., Deposits, ACH, Wires, Lockbox, Remote Deposit Capture, Instant Payments).
  • •Ability to develop business requirements and support testing activities such as UAT.
  • •Familiarity with compliance-related functions and system operations, including handling minor outstanding issues.
Experience:Banking
Education:Bachelor's

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

UMB Financial
UMB Financial is a diversified financial holding company offering commercial banking, treasury management, payment solutions, trust services, and asset servicing. It serves businesses, institutions, and individuals through banking and financial products across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1913
WebsiteLinkedIn