Bank Operations Specialist

Commerce Bancshares
Kansas City
Workplace: HybridFull timeUSD 21.4 - 27.65 hourlyFunction: Banking, Lending & CreditExperience: 3+ yearsEducation: associatesSkills: ["Attention to detail","Organizational skills","Communication","Teamwork","Adaptability"]

Provide staffing coverage across multiple bank operations business units, handling temporary assignments such as card security, disputes, loan servicing, account maintenance and deposit services. Field incoming calls, manage online account inquiries, and troubleshoot technical issues. Use internal systems to complete daily tasks, engage with internal and external customers, and identify process improvements to increase efficiency. Works Monday–Friday with a hybrid schedule requiring in-office minimum 2 days per week.

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Commerce Bancshares
Commerce Bancshares
1 month ago

Bank Operations Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Provide staffing coverage across multiple bank operations business units, handling temporary assignments such as card security, disputes, loan servicing, account maintenance and deposit services. Field incoming calls, manage online account inquiries, and troubleshoot technical issues. Use internal systems to complete daily tasks, engage with internal and external customers, and identify process improvements to increase efficiency. Works Monday–Friday with a hybrid schedule requiring in-office minimum 2 days per week.
Location: Kansas City
Workplace: Hybrid
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide staffing coverage for multiple operational business units, including card security/disputes, loan servicing, account maintenance & support, and deposit services.
  • •Respond to incoming calls, manage online account inquiries, and troubleshoot technical issues.
  • •Navigate internal systems to complete daily operational tasks.
  • •Engage professionally with internal and external customers.
  • •Examine processes and procedures and propose improvements to increase efficiency.

Pay and Benefits

Salary: USD 21.4 - 27.65 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeavePaid Personal

Key Requirements

  • •3+ years of financial services or related experience.
  • •1+ year of customer service experience.
  • •Associate’s degree or an equivalent combination of education and experience.
  • •Ability to routinely learn new support functions and quickly learn company systems, platforms, and products.
  • •Intermediate proficiency with Microsoft Word, Excel, Teams, SharePoint, and Outlook.
Experience:3+ yearsFinancial services
Education:Associate's
Skills:Attention to detailOrganizational skillsCommunicationTeamworkAdaptability
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft TeamsSharePointOutlook

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn