Senior Data Analyst, Strategic Operations

Collective
San Francisco
Workplace: RemoteFull timeUSD 127,000 - 190,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 5+ yearsSkills: ["Communication","Stakeholder management","Self-starter"]

Own the architecture and buildout of an Operations Intelligence Warehouse, combining BigQuery and Metabase BI to make operational throughput, quality, variance, and capacity measurable across Collective’s AI-native financial operation. Partner with Strategic Operations to turn telemetry into operating metrics like cycle time, first-pass yield, utilization, and cost-to-serve—connecting operations to GTM and financial data. Establish modeling, testing, and quality standards using dbt, dashboards, and statistical process rigor.

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FursaFursa
Collective
Collective
1 month ago

Senior Data Analyst, Strategic Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the architecture and buildout of an Operations Intelligence Warehouse, combining BigQuery and Metabase BI to make operational throughput, quality, variance, and capacity measurable across Collective’s AI-native financial operation. Partner with Strategic Operations to turn telemetry into operating metrics like cycle time, first-pass yield, utilization, and cost-to-serve—connecting operations to GTM and financial data. Establish modeling, testing, and quality standards using dbt, dashboards, and statistical process rigor.
Location: San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Architect the Operations Intelligence Warehouse by leading audit, cleanup, and architecture of the Operations data subset in the shared BigQuery warehouse, including schema/dataset design, documentation, and query cost management.
  • •Set the data modeling standard by building and maintaining dimensional models in dbt with testing, lineage, and version control so metrics trace to governed sources.
  • •Instrument operations with dashboards and metrics for real-time visibility into operational health, including throughput, cycle time, first-pass yield, exception rates, and capacity vs. demand.
  • •Connect operations to revenue by joining operational data to GTM and financial data to understand service quality impact on retention/NRR, workflow costs, and margin drivers.
  • •Power statistical rigor by partnering on statistical process control, variance analysis, and root cause analytics, replacing anecdote with evidence in daily decisions.

Pay and Benefits

Salary: USD 127,000 - 190,000 annually
Perks:Remote WorkHealth InsuranceDentalVision401kEquityPaid LeaveParental Leave

Key Requirements

  • •5+ years in data analysis or analytics engineering at a B2B SaaS or fintech company, ideally with a human-in-the-loop service delivery operation.
  • •Expert-level SQL and hands-on experience with dbt (data build tool) in a modern warehouse; BigQuery and Metabase strongly preferred.
  • •Track record leading data cleanup or warehouse re-architecture, untangling inconsistent schemas and establishing sources of truth.
  • •Strong data quality instincts, including testing frameworks, lineage, documentation, and git-based workflows.
  • •Ability to convert ambiguous operational questions into structured, measurable analyses that change decisions.
Experience:5+ yearsB2B SaaSFintech
Skills:CommunicationStakeholder managementSelf-starter
Tech Stack:SQLDbtBigQueryMetabasePythonGitClaude CodeAppSheet

Company Brief

Collective
Provides an all-in-one online back-office platform for solopreneurs, offering company formation, payroll, bookkeeping, tax services, and financial advisory via AI-assisted tools and a concierge team.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2020
Glassdoor
Glassdoor: 4.2
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