Security Engineer, Incident Response

Twilio
Ireland, United Kingdom
Workplace: RemoteFull timeFunction: CybersecurityExperience: 3+ yearsSkills: ["Written communication","Verbal communication","Collaboration","Relationship building","Mentorship"]

Lead technical response to security events and incidents across Twilio’s global infrastructure, services, and applications. Triage, contain, remediate, and drive post-incident improvements, while creating runbooks and SOPs to standardize incident response. Work cross-functionally with R&D teams, participate in on-call and RCAs, and help automate security processes. Use AI to enhance detection fidelity and improve threat mitigation and incident response capabilities.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Twilio
Twilio
1 month ago

Security Engineer, Incident Response

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead technical response to security events and incidents across Twilio’s global infrastructure, services, and applications. Triage, contain, remediate, and drive post-incident improvements, while creating runbooks and SOPs to standardize incident response. Work cross-functionally with R&D teams, participate in on-call and RCAs, and help automate security processes. Use AI to enhance detection fidelity and improve threat mitigation and incident response capabilities.
Location: Ireland, United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Cybersecurity
Seniority: Mid level

Key Responsibilities

  • •Lead and support response to security events and incidents across Twilio’s global infrastructure, services, and applications.
  • •Document incidents and projects; craft best-practice runbooks and standard operating procedures for knowledge sharing.
  • •Collaborate to address challenges across a broad spectrum of threat actors and activity.
  • •Improve Twilio’s security and reliability posture by driving betterments from incidents; participate in RCAs.
  • •Own the incident lifecycle, respond to incidents, and participate in on-call rotation.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceParental LeaveWellness Stipend

Key Requirements

  • •3+ years of security incident response in a production-cloud environment.
  • •Subject-matter expertise in security issues and technologies.
  • •Ability to use AI for complex incident response and high-fidelity detections.
  • •Advanced knowledge of service-oriented architectures and security tools for cloud environments.
  • •Experience with SIEM and SOAR tools, including extending SIEM functionality and automating manual security processes.
Experience:3+ yearsSecurity incident responseProduction-cloud
Skills:Written communicationVerbal communicationCollaborationRelationship buildingMentorship
Languages:English
Tech Stack:AIGenAILLMSIEMSOARAWSGCP

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn