Service Coordinator I

Trane Technologies
United States
Workplace: HybridFull timeUSD 34,700 - 72,700 annuallyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer service","Communication","Organization","Multitasking","Attention to detail"]

Coordinate the execution of service agreements and repair work by planning and dispatching operational resources. Schedule personnel, materials, subcontractors, and equipment based on project needs, while communicating daily with Project Managers and HVAC field technician supervisors to align job priorities. Maintain customer satisfaction by investigating and routing concerns, and manage work orders and project paperwork to generate reports and ensure work is completed within financial standards.

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Trane Technologies
Trane Technologies
1 day ago

Service Coordinator I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Coordinate the execution of service agreements and repair work by planning and dispatching operational resources. Schedule personnel, materials, subcontractors, and equipment based on project needs, while communicating daily with Project Managers and HVAC field technician supervisors to align job priorities. Maintain customer satisfaction by investigating and routing concerns, and manage work orders and project paperwork to generate reports and ensure work is completed within financial standards.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Coordinate service resources, dispatch and assign team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs, skills, and availability.
  • •Communicate with Project Managers and HVAC field technician supervisors to assign/dispatch technicians.
  • •Maintain customer satisfaction by investigating concerns, routing them to assigned staff, and responding to special requests.
  • •Generate work orders, review project paperwork, forward paperwork to project administrators, and produce reports.

Pay and Benefits

Salary: USD 34,700 - 72,700 annually
Perks:Health InsurancePaid Leave401k MatchTuition Assistance

Key Requirements

  • •High School Diploma/GED required.
  • •Excellent customer service skills and comfort working effectively on the phone.
  • •Strong organization with the ability to multitask and prioritize daily interruptions.
  • •Detail-oriented and able to work in a fast-paced environment.
  • •Flexibility to work overtime/weekends as required, and knowledge of Word, Excel, Outlook, and Windows.
Education:High School
Skills:Customer serviceCommunicationOrganizationMultitaskingAttention to detail
Tech Stack:WordExcelOutlookWindows

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn