Trade and Position Management Processor - Equities Client Service

HSBC
Philippines
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Problem-solving","Communication","Interpersonal skills","Attention to detail","Ability to work under pressure"]

Process daily allocations and confirmations for assigned equities clients within the Cash Equity middle office operations team (MSSO). Investigate and resolve trade exceptions by coordinating with front office, static, settlements, and reconciliations teams in line with SLAs. Handle break resolution, manage queues, escalate critical issues, and ensure accurate, timely reports and checklist completion while delivering strong client service.

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FursaFursa
HSBC
HSBC
3 days ago

Trade and Position Management Processor - Equities Client Service

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Process daily allocations and confirmations for assigned equities clients within the Cash Equity middle office operations team (MSSO). Investigate and resolve trade exceptions by coordinating with front office, static, settlements, and reconciliations teams in line with SLAs. Handle break resolution, manage queues, escalate critical issues, and ensure accurate, timely reports and checklist completion while delivering strong client service.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Perform daily trade processing of allocations and confirmations for assigned clients.
  • •Address trade exceptions by liaising with operations teams (front office, static, settlements, reconciliations) to resolve issues timely and accurately based on SLAs.
  • •Solve operational issues including break resolution by working closely with internal teams.
  • •Escalate critical issues to stakeholders in a timely manner.
  • •Manage queues and complete daily checklist tasks, ensuring timely reporting and resolution of transaction rejections.

Key Requirements

  • •An accomplished understanding of the equities franchise and associated risks.
  • •Highly numerate with strong attention to detail.
  • •Ability to problem-solve, articulate requirements, and implement change.
  • •Strong interpersonal skills with strong written and verbal communication.
  • •Ability to work accurately in a pressurised environment.
Experience:EquitiesCash equity
Skills:Problem-solvingCommunicationInterpersonal skillsAttention to detailAbility to work under pressure

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn