Service Centre Officer (Mediclinic Southern Africa Cor, Stellenbosch, ZA, Du Toit St)

Mediclinic
South Africa
Workplace: HybridContractFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Service delivery","HR policy knowledge"]

Support HR Shared Services by providing Tier 1 AskHR assistance to employees and line managers through self-help, ticketing, telephonic and technology resources. Deliver recruitment support to internal and external communities, optimize service centre operations, and enable effective use of the career site. Ensure transactional HR work is completed within service level agreements while contributing to talent acquisition process and systems utilization.

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FursaFursa
Mediclinic
Mediclinic
23 hours ago

Service Centre Officer (Mediclinic Southern Africa Cor, Stellenbosch, ZA, Du Toit St)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support HR Shared Services by providing Tier 1 AskHR assistance to employees and line managers through self-help, ticketing, telephonic and technology resources. Deliver recruitment support to internal and external communities, optimize service centre operations, and enable effective use of the career site. Ensure transactional HR work is completed within service level agreements while contributing to talent acquisition process and systems utilization.
Location: South Africa
Workplace: Hybrid
Employment Type: Contract · Permanent
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Provide Tier 1 HR support to AskHR clients within service level agreements.
  • •Provide recruitment support to internal and external Mediclinic recruitment communities.
  • •Optimize the service delivery of the Service Centre.
  • •Enable optimal career site utilization.
  • •Support HR Shared Services by handling high-volume, low-complexity HR transactional and administrative tasks.

Key Requirements

  • •Matric with relevant work experience.
  • •1-year work experience in an HR-related role.
  • •Knowledge of general HR policies, with a focus on remuneration, payroll and benefits policies, processes and principles.
  • •Computer literacy, e.g., Microsoft Office.
  • •Preferably, a background in a Human Resources services environment.
Experience:HR services
Education:High School
Skills:Service deliveryHR policy knowledge
Tech Stack:Microsoft Office

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor