dLocal

1 month ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Technical Account Manager responsible for managing all technical aspects of customer relationships, including onboarding, API literacy, and collaboration with Product and Engineering to tailor solutions. Drives customer success, expands relationships, and helps maximize revenue across markets while maintaining high-quality technical support and ensuring successful product integrations.

Location: Buenos Aires, Montevideo, São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide top-quality technical service before, during, and after onboarding of customers, ensuring satisfaction and strengthening relationships.
•Understand APIs and explain them to customers, collaborating with Product and Engineering to customize products.
•Analyze prospects’ business and technical requirements to develop solutions that meet their needs.
•Manage customer expectations and maintain long-lasting technical relationships as the primary owner of the customer’s technical relationship.
•Support revenue growth by expanding current relationships and enabling adoption of new products and operations.

Pay and Benefits

Perks:Annual BonusSocial BudgetRemote WorkHousing

Key Requirements

•Bachelor’s degree in engineering or computer science
•4+ years of experience in similar positions
•Experience dealing with customers from a technical approach
•Experience with APIs and ability to explain them to third parties
•Knowledge of SQL

Experience:4+ yearsPaymentsFintech

Education:Bachelor's

Skills:CommunicationInterpersonalProblem-solvingProject managementCustomer relationship

Languages:English

Tech Stack:APIsSQL

Company Brief

dLocal

Provides cross-border payments and financial infrastructure enabling global merchants to collect payments, manage payouts, and reconcile transactions across emerging markets through a unified payments platform.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Montevideo, Uruguay

Founded: 2016

Website LinkedIn

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dLocal

1 month ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Buenos Aires, Montevideo, São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide top-quality technical service before, during, and after onboarding of customers, ensuring satisfaction and strengthening relationships.
•Understand APIs and explain them to customers, collaborating with Product and Engineering to customize products.
•Analyze prospects’ business and technical requirements to develop solutions that meet their needs.
•Manage customer expectations and maintain long-lasting technical relationships as the primary owner of the customer’s technical relationship.
•Support revenue growth by expanding current relationships and enabling adoption of new products and operations.

Pay and Benefits

Perks:Annual BonusSocial BudgetRemote WorkHousing

Key Requirements

•Bachelor’s degree in engineering or computer science
•4+ years of experience in similar positions
•Experience dealing with customers from a technical approach
•Experience with APIs and ability to explain them to third parties
•Knowledge of SQL

Experience:4+ yearsPaymentsFintech

Education:Bachelor's

Skills:CommunicationInterpersonalProblem-solvingProject managementCustomer relationship

Languages:English

Tech Stack:APIsSQL

Company Brief

dLocal

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Montevideo, Uruguay

Founded: 2016

Website LinkedIn