Marketing Assistant Manager - Bancassurance (Kuala Lumpur, MY)

Zurich Insurance
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Collaboration","Customer focus"]

Marketing-focused role in Bancassurance requiring deep knowledge of operational systems and regulatory requirements to deliver customer-centric service. Works across operations to resolve complex processing issues, share knowledge, and drive continuous improvement while maintaining strong customer relationships.

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Zurich Insurance
Zurich Insurance
6 months ago

Marketing Assistant Manager - Bancassurance (Kuala Lumpur, MY)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Marketing-focused role in Bancassurance requiring deep knowledge of operational systems and regulatory requirements to deliver customer-centric service. Works across operations to resolve complex processing issues, share knowledge, and drive continuous improvement while maintaining strong customer relationships.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Demonstrates expert knowledge of relevant systems, products, processes and procedures.
  • •Collaborates across operations to share knowledge and contribute to a positive team culture.
  • •Focuses on the customer, adheres to the code of conduct and has an excellent understanding of regulatory requirements.
  • •Takes personal responsibility for resolving customer concerns including identifying new innovative ways to deal with complex requests.
  • •Identifies and takes forward continuous improvement opportunities and demonstrates a flexible, cooperative approach to changing business needs.

Key Requirements

  • •Demonstrated expert knowledge of relevant systems, products, processes and procedures.
  • •Ability to work collaboratively across operations and contribute to a positive team culture.
  • •Strong focus on customer service, adherence to code of conduct, and understanding regulatory requirements.
  • •Ability to resolve complex customer requests and identify innovative solutions.
  • •Identify and pursue continuous improvement opportunities and adapt to changing business needs.
Experience:Insurance
Skills:CommunicationCollaborationCustomer focus

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn