Solution Design Architect (Hybrid)
Illinois, Colorado, Texas, Utah
Workplace: HybridFull timeUSD 115,000 - 120,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Strategic planning","Cross-functional collaboration","Technical communication","Consensus building"]Shape high-level service designs and architectures that guide efficient service delivery across operations teams and tool product managers. Partner with Services Offer Management to align HLDs with CMSO strategy, evaluate service and process needs, and brief leadership on operational benefits. Provide technical support for customized deployments of the Local Service Management Platform and guide tool selection and execution, using cloud and IT/CRM platforms.

