Solution Design Architect (Hybrid)

Motorola Solutions
Illinois, Colorado, Texas, Utah
Workplace: HybridFull timeUSD 115,000 - 120,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Strategic planning","Cross-functional collaboration","Technical communication","Consensus building"]

Shape high-level service designs and architectures that guide efficient service delivery across operations teams and tool product managers. Partner with Services Offer Management to align HLDs with CMSO strategy, evaluate service and process needs, and brief leadership on operational benefits. Provide technical support for customized deployments of the Local Service Management Platform and guide tool selection and execution, using cloud and IT/CRM platforms.

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Motorola Solutions
Motorola Solutions
1 month ago

Solution Design Architect (Hybrid)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 40 days agoStatus: Live

Job Summary

Shape high-level service designs and architectures that guide efficient service delivery across operations teams and tool product managers. Partner with Services Offer Management to align HLDs with CMSO strategy, evaluate service and process needs, and brief leadership on operational benefits. Provide technical support for customized deployments of the Local Service Management Platform and guide tool selection and execution, using cloud and IT/CRM platforms.
Location: Illinois, Colorado, Texas, Utah
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Develop service designs and High-Level Designs (HLDs) aligned with CMSO strategy and Global Services goals.
  • •Evaluate service delivery and operations processes to design architectures that improve operational efficiency.
  • •Provide strategic architectural guidance to Services Offer Management to align service requests with core D&T toolsets.
  • •Partner with D&T product managers and operations teams to inform roadmaps and identify requirements for service capabilities.
  • •Provide technical support for customized deployments and guide tool selection and high-impact service delivery roadmaps.
Travel: Low travel

Pay and Benefits

Salary: USD 115,000 - 120,000 annually
Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveParental LeaveEquity

Key Requirements

  • •Bachelor's degree and 5+ years of related experience.
  • •Cloud architecture experience designing scalable service solutions across AWS, Microsoft Azure, or Google Cloud Platform (GCP).
  • •Experience with SaaS IT/CRM platforms such as ServiceNow, Salesforce, or PureCloud for service delivery.
  • •Ability to integrate IT infrastructure foundations (networking, storage, servers) into high-level designs.
  • •Strategic planning and cross-functional leadership to align long-term architectures with business and operational objectives.
Experience:5+ years
Education:Bachelor's
Skills:Strategic planningCross-functional collaborationTechnical communicationConsensus building
Tech Stack:AWSMicrosoft AzureGoogle Cloud Platform (GCP)ServiceNowSalesforcePureCloudOracle Service AssuranceZabbix

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn