Philips

2 weeks ago

Technical Consultant - Patient Monitoring (Field: Columbus, OH)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Provide onsite and remote technical support for hospital patient monitoring solutions, diagnosing and resolving system, network, and application issues to keep clinical workflows running smoothly. Install, configure, integrate, and test complex patient monitoring and IT infrastructure, troubleshooting root causes with approved tools and equipment. Maintain detailed documentation and configuration/version control, while collaborating with clinical, engineering, sales, and service teams to improve stability and customer experience.

Location: Columbus

Workplace: Remote

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Deliver onsite and remote technical support, responding to customer issues and minimizing disruption to clinical and operational workflows.
•Diagnose and resolve system, network, and application issues using structured troubleshooting approaches.
•Support the full lifecycle of patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
•Troubleshoot technical challenges using approved tools and diagnostic methodologies; analyze root causes and implement sustainable fixes.
•Maintain documentation and collaborate cross-functionally with engineers, clinical partners, sales, and service teams to improve service delivery and customer satisfaction.

Travel: High travel

Pay and Benefits

Salary: USD 29 - 45 hourly

Perks:Paid Leave401kHsaEquity

Key Requirements

•2.5+ years of professional experience in IT services or a related technical environment, preferably in a field- or hospital-based healthcare setting.
•Foundational understanding of IT systems, networking concepts, and technical troubleshooting.
•Networking certification preferred (e.g., CompTIA Network+, Cisco CCNA, or equivalent/higher).
•Associate degree in computer science, biomedical, engineering, or related field (or equivalent combination); bachelor’s preferred.
•Ability to perform field service requirements including ~75% business travel and flexible/non-standard work hours.

Experience:HealthcareHospitalIT services

Education:Associate's in computer science, biomedical, engineering, or related field

Skills:Detail-orientedCollaborative problem-solvingStrong organizationCommunicationGrowth mindset

Certifications:CCNA

Tech Stack:CompTIA Network+Cisco Certified Network Associate (CCNA)Patient monitoringTelemetry unitsVentilatorsDefibrillators

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn

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Philips

2 weeks ago

Technical Consultant - Patient Monitoring (Field: Columbus, OH)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Columbus

Workplace: Remote

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Deliver onsite and remote technical support, responding to customer issues and minimizing disruption to clinical and operational workflows.
•Diagnose and resolve system, network, and application issues using structured troubleshooting approaches.
•Support the full lifecycle of patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
•Troubleshoot technical challenges using approved tools and diagnostic methodologies; analyze root causes and implement sustainable fixes.
•Maintain documentation and collaborate cross-functionally with engineers, clinical partners, sales, and service teams to improve service delivery and customer satisfaction.

Travel: High travel

Pay and Benefits

Salary: USD 29 - 45 hourly

Perks:Paid Leave401kHsaEquity

Key Requirements

•2.5+ years of professional experience in IT services or a related technical environment, preferably in a field- or hospital-based healthcare setting.
•Foundational understanding of IT systems, networking concepts, and technical troubleshooting.
•Networking certification preferred (e.g., CompTIA Network+, Cisco CCNA, or equivalent/higher).
•Associate degree in computer science, biomedical, engineering, or related field (or equivalent combination); bachelor’s preferred.
•Ability to perform field service requirements including ~75% business travel and flexible/non-standard work hours.

Experience:HealthcareHospitalIT services

Education:Associate's in computer science, biomedical, engineering, or related field

Skills:Detail-orientedCollaborative problem-solvingStrong organizationCommunicationGrowth mindset

Certifications:CCNA

Tech Stack:CompTIA Network+Cisco Certified Network Associate (CCNA)Patient monitoringTelemetry unitsVentilatorsDefibrillators

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn