IT Monitoring Specialist - TS/SCI with Polygraph

General Dynamics
United States
Workplace: OnsiteFull timeUSD 85,000 - 115,000 annuallyFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Calm under pressure"]

Ensure 24/7 monitoring of IT systems, networks, servers, and applications to maintain stability and availability. Respond to alerts using monitoring tools, diagnose issues, and implement solutions while collaborating with cross-functional IT teams. Document and track incidents, escalate critical events, and refine monitoring thresholds and procedures. Identify alert trends to prevent recurring issues and stay current on best practices, technologies, and security threats.

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General Dynamics
General Dynamics
1 day ago

IT Monitoring Specialist - TS/SCI with Polygraph

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Ensure 24/7 monitoring of IT systems, networks, servers, and applications to maintain stability and availability. Respond to alerts using monitoring tools, diagnose issues, and implement solutions while collaborating with cross-functional IT teams. Document and track incidents, escalate critical events, and refine monitoring thresholds and procedures. Identify alert trends to prevent recurring issues and stay current on best practices, technologies, and security threats.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Monitor customer IT systems, networks, servers, and applications 24/7 to identify and resolve issues impacting performance or availability.
  • •Respond to monitoring alerts and notifications by diagnosing problems and implementing appropriate solutions.
  • •Collaborate with cross-functional IT teams to investigate and resolve complex technical issues with minimal disruption.
  • •Document and track incidents, including troubleshooting steps and resolution outcomes; escalate critical incidents as needed.
  • •Maintain monitoring and alerting procedures, adjust thresholds, perform routine checks, and identify trends to prevent recurring issues.

Pay and Benefits

Salary: USD 85,000 - 115,000 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •1+ years of related experience in IT monitoring, incident response, and troubleshooting.
  • •Experience using monitoring tools such as Dynatrace, Nagios, Zabbix, SolarWinds, or SCOM.
  • •Familiarity with ticketing tools such as ServiceNow, Remedy, or similar ITIL tools.
  • •Ability to analyze and interpret system logs, performance metrics, and alerts to diagnose issues.
  • •CompTIA Security+ required and willingness to work shifts (nights, weekends, and holidays).
Experience:1+ years
Education:Bachelor's in Information Technology, Computer Science, or a related field
Skills:Problem-solvingCommunicationCalm under pressure
Certifications:CompTIA Security+CompTIA Network+CCNA
Tech Stack:DynatraceNagiosZabbixSolarWindsSCOMServiceNowRemedyWindows ServerLinuxActive DirectoryGroup PolicyDNSDHCPMicrosoft Exchange

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:Top Secret SCIPolygraph

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn