WPP

2 days ago

Burson | Account Manager (GCI Health), Japan

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Last checked: 2 hours agoStatus: Live

Job Summary

Manage client relationships and deliver high-quality, integrated healthcare communications programs. Oversee day-to-day account operations, project management from inception to completion, and ensure deadlines and budgets are met. Serve as the primary point of contact for mid-level clients, supervise regulatory review, and own business and financial deliverables. Mentor junior staff, collaborate with internal teams and senior stakeholders, and contribute to agency growth and new business presentations.

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage tactical and administrative processes to ensure day-to-day client services run smoothly.
•Serve as primary point of contact for mid-level clients, building and maintaining strong relationships and understanding client needs and business goals.
•Lead day-to-day project management from inception to completion, proactively communicating deadlines and overseeing budgets and execution.
•Supervise the client’s internal regulatory review process and ensure compliance with industry standards.
•Mentor junior staff and support their development while contributing to agency growth and new business development.

Key Requirements

•A genuine passion for the healthcare industry and a strong understanding of local, regional, and global healthcare environments.
•Experience managing client accounts in healthcare communications, especially with mid-level clients and integrated campaigns.
•Strong organizational skills to manage multiple projects simultaneously with attention to detail.
•Excellent verbal and written communication skills focused on relationship-building and client satisfaction.
•A proactive approach to project management, including managing timelines, budgets, and internal/external resources; experience mentoring junior staff is required.

Experience:HealthcareHealthcare communications

Skills:CommunicationRelationship-buildingOrganizationProject managementSolutions-oriented mindset

Languages:English

Tech Stack:Excel

Company Brief

WPP

Global marketing and communications services group offering advertising, media investment management, branding, public relations, and digital services to multinational clients across industries.

Industry: Advertising Media Groups

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1971

Website LinkedIn

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WPP