Client Success Manager (Remote)
Cengage Group
Ohio
Workplace: RemoteFull timeUSD 58,300 - 75,750 annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Negotiation","Relationship-building","Problem-solving","Time-management"]Serve as a trusted partner to assigned accounts, driving renewal and incremental growth through consultative strategy, relationship management, and cross-functional collaboration. You’ll manage customer health metrics, adoption, and success across the subscription lifecycle, coordinate with support for complex questions, and champion product value to executives while meeting quota in a fully remote environment.

