2 days ago

Sr Account Manager (Top Accounts) Bulgaria

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own and grow relationships with Glovo’s top partners in Bulgaria’s Partners & Brands team. Build partner engagement through regular business reviews, analyze partner KPIs, and drive growth via promo negotiations, marketing activations, and menu performance. Onboard new top partners, prepare reports and dashboards, translate partner feedback into improvements, and lead commercial renegotiations. Collaborate across teams and support your development with rotation opportunities.

Location: Bulgaria

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain relationships with Glovo’s top partners in Bulgaria through consistent, proactive communication (including meetings and business reviews).
•Develop partner growth plans using promos negotiations, marketing activations, and menu performance, improving key metrics like AOV and conversion rate.
•Onboard new top partners by providing tools and necessary platform information.
•Analyze partners’ main KPIs, ensure performance growth, and prepare reports and dashboards for partners and operational improvements.
•Lead commercial renegotiations to maintain sustainable partnership economics and translate partner feedback into product, marketing, and operations improvements.

Pay and Benefits

Perks:Health InsuranceMeal AllowanceMultisport CardRemote WorkParental LeaveOnline Therapy

Key Requirements

•At least 3 years of experience in a fast-paced environment (e.g., start-ups, FMCG, retail, telecoms, advertising, food-hospitality).
•Experience working with external partners for at least 3 years to align on strategic initiatives and enable seamless account collaboration.
•Proven business acumen to understand partners’ business models, challenges, objectives, and revenue dynamics to create value.
•Strong commercial and negotiation skills with big players, plus data-driven decision-making and analytical capability.
•Excellent Bulgarian and English communication skills and strong proficiency in Google Suite and/or MS Office (Excel).

Experience:3+ yearsFMCGRetailTelecomsAdvertisingFood-hospitalityOn-demand deliveryStart-ups

Skills:Business acumenStakeholder managementNegotiationProblem solvingProject managementAnalytical thinking

Languages:BulgarianEnglish

Tech Stack:Google SuiteMS OfficeExcel

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

2 days ago

Sr Account Manager (Top Accounts) Bulgaria

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Bulgaria

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain relationships with Glovo’s top partners in Bulgaria through consistent, proactive communication (including meetings and business reviews).
•Develop partner growth plans using promos negotiations, marketing activations, and menu performance, improving key metrics like AOV and conversion rate.
•Onboard new top partners by providing tools and necessary platform information.
•Analyze partners’ main KPIs, ensure performance growth, and prepare reports and dashboards for partners and operational improvements.
•Lead commercial renegotiations to maintain sustainable partnership economics and translate partner feedback into product, marketing, and operations improvements.

Pay and Benefits

Perks:Health InsuranceMeal AllowanceMultisport CardRemote WorkParental LeaveOnline Therapy

Key Requirements

•At least 3 years of experience in a fast-paced environment (e.g., start-ups, FMCG, retail, telecoms, advertising, food-hospitality).
•Experience working with external partners for at least 3 years to align on strategic initiatives and enable seamless account collaboration.
•Proven business acumen to understand partners’ business models, challenges, objectives, and revenue dynamics to create value.
•Strong commercial and negotiation skills with big players, plus data-driven decision-making and analytical capability.
•Excellent Bulgarian and English communication skills and strong proficiency in Google Suite and/or MS Office (Excel).

Experience:3+ yearsFMCGRetailTelecomsAdvertisingFood-hospitalityOn-demand deliveryStart-ups

Skills:Business acumenStakeholder managementNegotiationProblem solvingProject managementAnalytical thinking

Languages:BulgarianEnglish

Tech Stack:Google SuiteMS OfficeExcel

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor