Stage Experience Lead - Full Time

Sephora
Oakville
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communication","Influencing","Team building","Coaching","Client service"]

Oversee all sales-floor departments within a Sephora location, ensuring on-stage teams follow the selling model and deliver outstanding client service. Partner with store leadership to address client feedback and issues, support training for client interactive technologies, help with in-store events, and coach performance within assigned areas. Bring a strong understanding of store sales performance and business opportunities while influencing internal partners across levels.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sephora
Sephora
6 days ago

Stage Experience Lead - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Oversee all sales-floor departments within a Sephora location, ensuring on-stage teams follow the selling model and deliver outstanding client service. Partner with store leadership to address client feedback and issues, support training for client interactive technologies, help with in-store events, and coach performance within assigned areas. Bring a strong understanding of store sales performance and business opportunities while influencing internal partners across levels.
Location: Oakville
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee all sales-floor departments within a specific Sephora location, including Beauty, Skincare, Fragrance & Haircare or combinations.
  • •Ensure on-stage cast properly execute Sephora’s selling model and support timely responses to client feedback.
  • •Support in-store events as needed to help the store achieve goals and meet client needs.
  • •Coach performance management situations within assigned area and participate in regular check-ins with direct reports.
  • •Demonstrate a strong understanding of store sales performance and business opportunities.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLearning Budget

Key Requirements

  • •1-3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills and the ability to influence business partners at all levels.
  • •Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast.
Experience:1-3 years
Skills:CommunicationInfluencingTeam buildingCoachingClient service
Tech Stack:Client interactive technologyWorld selling

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn