Customer Service Delivery Advocate- 4 Day Work Week!

Carvana
United States
Workplace: OnsiteFull timeUSD 17 - 19 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Safe driving","Attention to detail"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, serving as a front-line customer advocate. Load and unload vehicles, inspect equipment to ensure safe driving, and complete customer paperwork while maintaining thorough notes in the customer tracking system. Maintain a clean driving record in line with Carvana’s CMV Driver Qualification policy while handling physically demanding work in varying conditions in York, Pennsylvania.

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FursaFursa
Carvana
Carvana
4 months ago

Customer Service Delivery Advocate- 4 Day Work Week!

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, serving as a front-line customer advocate. Load and unload vehicles, inspect equipment to ensure safe driving, and complete customer paperwork while maintaining thorough notes in the customer tracking system. Maintain a clean driving record in line with Carvana’s CMV Driver Qualification policy while handling physically demanding work in varying conditions in York, Pennsylvania.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors with custom car haulers (with training; commercial license not required).
  • •Frequently load/unload vehicles onto the hauler and regularly inspect the hauler to ensure it is safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 17 - 19 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401kPaid LeaveStudent LoanEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be able to perform physically demanding tasks (including detailing vehicles and loading/unloading hauler vehicles) in indoor/outdoor conditions, including extreme weather.
  • •Must be able to read, write, speak, and understand English.
  • •Must be able to reach, twist, kneel, crouch, climb, balance, and squat, and lift/carry/push/pull up to 50 lbs.
  • •Must pass a drug test, obtain a DOT Medical Card, be at least 21, and possess a valid driver’s license (plus obtain a Notary within 90 days).
Experience:2+ years
Skills:Customer serviceSafe drivingAttention to detail
Licenses:NotaryChauffeur's licenseVehicle Verifier license
Certifications:DOT Medical Card
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn