Braze

2 months ago

Account Manager, Commercial

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Senior Account Manager responsible for owning the commercial relationship with Braze’s SMB growth customers, renewing and expanding SaaS contracts, and coordinating cross-functional efforts (Success, Sales, Product, Legal, Marketing) to drive adoption and value of Braze’s platform.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own the commercial relationship, empowering Braze utilization and value, resulting in upsell and renewals targets.
•Acquire and maintain best-in-class product knowledge and industry trends.
•Proactively analyze customer product usage and identify growth opportunities.
•Effectively communicate customer feedback to the Braze product team.
•Cross-department collaboration with Success, Sales, Product, Legal, and Marketing; coordinate resources to drive feature adoption; transition clients from pre-sales to onboarding to ongoing service usage.

Pay and Benefits

Perks:Health InsuranceEquityRsusLearning Stipend

Key Requirements

•3+ years of experience renewing and expanding existing SaaS contracts for SMB clients, with typical deal sizes ranging from $25k-$500k/year.
•Background in SaaS sales for Mobile and/or Marketing Technology, with ability to identify decision makers and navigate organizations quickly.
•Outstanding verbal, written, and presentation skills.
•Proficiency with Salesforce.com or other CRM systems, strong organizational and time management abilities, and ability to manage multiple priorities.
•Proven ability to quickly learn new cloud apps and tools, and to network effectively through social media and other channels.

Experience:SaaSMarketing technologyMobile

Skills:CommunicationPresentationTime managementOrganizationRelationship-building

Languages:English

Tech Stack:SalesforceCRMAPIsAnalytics

Company Brief

Braze

Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn

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Braze

2 months ago

Account Manager, Commercial

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own the commercial relationship, empowering Braze utilization and value, resulting in upsell and renewals targets.
•Acquire and maintain best-in-class product knowledge and industry trends.
•Proactively analyze customer product usage and identify growth opportunities.
•Effectively communicate customer feedback to the Braze product team.
•Cross-department collaboration with Success, Sales, Product, Legal, and Marketing; coordinate resources to drive feature adoption; transition clients from pre-sales to onboarding to ongoing service usage.

Pay and Benefits

Perks:Health InsuranceEquityRsusLearning Stipend

Key Requirements

•3+ years of experience renewing and expanding existing SaaS contracts for SMB clients, with typical deal sizes ranging from $25k-$500k/year.
•Background in SaaS sales for Mobile and/or Marketing Technology, with ability to identify decision makers and navigate organizations quickly.
•Outstanding verbal, written, and presentation skills.
•Proficiency with Salesforce.com or other CRM systems, strong organizational and time management abilities, and ability to manage multiple priorities.
•Proven ability to quickly learn new cloud apps and tools, and to network effectively through social media and other channels.

Experience:SaaSMarketing technologyMobile

Skills:CommunicationPresentationTime managementOrganizationRelationship-building

Languages:English

Tech Stack:SalesforceCRMAPIsAnalytics

Company Brief

Braze

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn