National Technical Support Specialist - Power Generation

EquipmentShare
Columbia
Workplace: RemoteFull timeFunction: IT Support & HelpdeskExperience: 7+ yearsEducation: high_schoolSkills: ["Communication","Customer support","Independent work","Problem-solving","Continuous improvement"]

Serve as a subject-matter expert for generator systems in the Advanced Solutions division. Provide hands-on technical support, diagnostics, and commissioning guidance to field service teams and support internal sales with customer consultations and project planning. Conduct site walks and help ensure correct configurations for deployments, collaborate with OEMs and vendors on escalations, and train operations and service personnel on maintenance and troubleshooting best practices.

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EquipmentShare
EquipmentShare
1 day ago

National Technical Support Specialist - Power Generation

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve as a subject-matter expert for generator systems in the Advanced Solutions division. Provide hands-on technical support, diagnostics, and commissioning guidance to field service teams and support internal sales with customer consultations and project planning. Conduct site walks and help ensure correct configurations for deployments, collaborate with OEMs and vendors on escalations, and train operations and service personnel on maintenance and troubleshooting best practices.
Location: Columbia
Workplace: Remote
Employment Type: Full time
Job Function: IT Support & Helpdesk

Key Responsibilities

  • •Act as the technical lead for generator systems in the Advanced Solutions division.
  • •Support field service technicians with diagnostics, repairs, and commissioning of power generation equipment.
  • •Provide pre- and post-sale support to internal sales teams by attending customer consultations and project planning meetings.
  • •Participate in site walks and pre-job assessments to ensure correct equipment configuration and distribution.
  • •Train operations and service personnel on proper maintenance and troubleshooting best practices.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipLearning BudgetRemote Work

Key Requirements

  • •Minimum 7 years of experience in power systems, load bank application, generator commissioning, or related roles.
  • •Deep understanding of generator systems including diesel and gas engines, alternators, controllers, and transfer switches.
  • •Strong knowledge of AC power systems, 3-phase distribution, grounding/bonding, and voltage configurations (e.g., 208V, 480V).
  • •Proven experience with commissioning, troubleshooting, and field diagnostics, including ability to read electrical schematics, one-lines, and control logic diagrams.
  • •Ability to work independently in a travel-heavy, fast-paced environment and pass a 10-panel drug screen.
Experience:7+ years
Education:High School
Skills:CommunicationCustomer supportIndependent workProblem-solvingContinuous improvement
Licenses:Valid driver’s license

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn