Visa

4 weeks ago

Senior Support Engineer (Authorizations Processing)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Provide deep technical support for payments and authorization flows for enterprise clients within the Enterprise Support team. Investigate complex transaction-processing issues, validate system behavior, and contribute technical analysis during high-severity incidents. Collaborate with engineering and TAMs to communicate findings and client impact, validate platform changes, and improve reliability through internal tools, automation, and AI-driven troubleshooting.

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Provide technical support for payments and authorization flows, including transaction processing, integrations, and lifecycle events.
•Investigate complex issues with engineering and TAMs to analyze root causes and validate system behavior.
•Support incident management by contributing technical analysis during high-severity issues and escalations.
•Collaborate with internal teams to clearly communicate technical findings and client impact.
•Validate platform changes by assessing the impact of releases, configurations, and operational updates, and build internal tools to improve efficiency.

Key Requirements

•5+ years of relevant experience with a Bachelor’s degree (or 2+ years with an advanced degree such as Masters/MBA/JD/MD, or 0 years with a PhD), or 8+ years of relevant experience.
•Bachelor’s degree in computer science, engineering, or a related technical field (or equivalent practical experience).
•Proven experience in payments processing, authorization flows, or card lifecycle systems, preferably in banking, fintech, or payment networks.
•Strong understanding of end-to-end transaction lifecycle (authorization, clearing, settlement, and network interactions).
•Experience working with high-volume, real-time transactional systems, including debugging and analyzing transaction-level behavior.

Experience:5+ yearsPaymentsAuthorization flowsCard lifecycle systemsBankingFintechPayment networksDistributed systems

Education:Bachelor's in computer science, Engineering, or related technical field

Skills:CommunicationCollaborationProblem-solvingRoot cause analysisTroubleshooting

Tech Stack:APIsIntegrationsMessage-based systemsIncident managementAutomationScriptingAILogsMetrics

Company Brief

Visa

Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Visa

4 weeks ago

Senior Support Engineer (Authorizations Processing)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Provide technical support for payments and authorization flows, including transaction processing, integrations, and lifecycle events.
•Investigate complex issues with engineering and TAMs to analyze root causes and validate system behavior.
•Support incident management by contributing technical analysis during high-severity issues and escalations.
•Collaborate with internal teams to clearly communicate technical findings and client impact.
•Validate platform changes by assessing the impact of releases, configurations, and operational updates, and build internal tools to improve efficiency.

Key Requirements

•5+ years of relevant experience with a Bachelor’s degree (or 2+ years with an advanced degree such as Masters/MBA/JD/MD, or 0 years with a PhD), or 8+ years of relevant experience.
•Bachelor’s degree in computer science, engineering, or a related technical field (or equivalent practical experience).
•Proven experience in payments processing, authorization flows, or card lifecycle systems, preferably in banking, fintech, or payment networks.
•Strong understanding of end-to-end transaction lifecycle (authorization, clearing, settlement, and network interactions).
•Experience working with high-volume, real-time transactional systems, including debugging and analyzing transaction-level behavior.

Experience:5+ yearsPaymentsAuthorization flowsCard lifecycle systemsBankingFintechPayment networksDistributed systems

Education:Bachelor's in computer science, Engineering, or related technical field

Skills:CommunicationCollaborationProblem-solvingRoot cause analysisTroubleshooting

Tech Stack:APIsIntegrationsMessage-based systemsIncident managementAutomationScriptingAILogsMetrics

Company Brief

Visa

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor