Customer Value Lead

Omnea
London
Workplace: OnsiteFull timeFunction: Entrepreneurship & Venture BuildingExperience: 4-8 yearsSkills: ["Communication","Negotiation","Stakeholder management","Relationship building","Presentation"]

Lead the customer value function for Omnea, owning end-to-end account management for strategic enterprise customers, driving renewals, expansions, and strategic partnerships while shaping the customer playbook and contributing to product strategy.

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FursaFursa
Omnea
Omnea
4 months ago

Customer Value Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Lead the customer value function for Omnea, owning end-to-end account management for strategic enterprise customers, driving renewals, expansions, and strategic partnerships while shaping the customer playbook and contributing to product strategy.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Entrepreneurship & Venture Building
Seniority: Manager level

Key Responsibilities

  • •Own a revenue number and end-to-end renewal process for a strategic enterprise book, including expansion opportunities.
  • •Build relationships from procurement managers to CFOs, multi-thread across accounts, and be the voice of customers internally.
  • •Collaborate with implementation, product, and leadership to define commercial rhythms, norms, and processes as the function scales.
  • •Shape what Omnea builds next by surfacing customer signals to Product and Revenue leadership to inform investment.
  • •Drive long-term customer value by ensuring customers see meaningful ROI and real business impact across the lifecycle.

Key Requirements

  • •4-8 years of experience in a top-tier, fast-paced environment (start-up/scale-up, VC, consulting, banking, or similar)
Experience:4-8 yearsEnterpriseSaaS
Skills:CommunicationNegotiationStakeholder managementRelationship buildingPresentation
Languages:English

Company Brief

Omnea
Omnea is an AI-native procurement and supplier relationship management platform that automates intake, vendor onboarding, risk checks, approvals, and sourcing to centralize supplier data and improve spend control for enterprise customers.
Industry: Procurement Platforms
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: London, United Kingdom
Founded: 2022
Glassdoor
Glassdoor: 4.9
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