2 days ago

Brand Strategic Key Account Manager, Beauty, Makeup & Skincare (TikTok Shop, Malaysia)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Drive growth for TikTok Shop’s Makeup & Skincare category by acquiring and incubating brands, principals, distributors, and key merchants. Build strong merchant relationships, negotiate commercial plans, and improve seller performance metrics that impact conversion. Lead category or sub-category growth plans across traffic, assortment, content, and monetisation levers while tracking market trends, competitor activity, and consumer demand. Present and execute plans using Excel and PowerPoint and collaborate across campaign, creator, ads, and operations teams.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Acquire and incubate brands, principals, distributors, and key merchants to drive GMV growth in Makeup & Skincare.
•Build relationships with merchants, negotiate commercial plans, and secure best deals based on campaign priorities and seasonality.
•Identify merchant growth opportunities through assortment expansion, pricing strategy, content, livestream, and affiliate levers while building JBPs.
•Manage seller performance and service quality using metrics such as cancellation rate, return rate, shipping lead time, and customer experience.
•Develop and execute category or sub-category growth plans, track trends and competitors, and support business reviews and merchant pitches using Excel and PowerPoint.

Key Requirements

•Bachelor’s degree or equivalent practical experience.
•3+ years of experience in ecommerce, beauty, FMCG, retail, or related commercial fields.
•Strong attention to detail with affinity for numbers, logical reasoning, and problem-solving.
•Able to use data to create action plans and demonstrate strong analytical skills.
•Hands-on daily usage of Excel and PowerPoint for reporting, analysis, and commercial proposals.

Experience:3+ yearsEcommerceBeautyFMCGRetail

Education:Bachelor's

Skills:Attention to detailLogical problem solvingAnalytical skillsBusiness presentationsStakeholder communication

Tech Stack:ExcelPowerPoint

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Brand Strategic Key Account Manager, Beauty, Makeup & Skincare (TikTok Shop, Malaysia)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Acquire and incubate brands, principals, distributors, and key merchants to drive GMV growth in Makeup & Skincare.
•Build relationships with merchants, negotiate commercial plans, and secure best deals based on campaign priorities and seasonality.
•Identify merchant growth opportunities through assortment expansion, pricing strategy, content, livestream, and affiliate levers while building JBPs.
•Manage seller performance and service quality using metrics such as cancellation rate, return rate, shipping lead time, and customer experience.
•Develop and execute category or sub-category growth plans, track trends and competitors, and support business reviews and merchant pitches using Excel and PowerPoint.

Key Requirements

•Bachelor’s degree or equivalent practical experience.
•3+ years of experience in ecommerce, beauty, FMCG, retail, or related commercial fields.
•Strong attention to detail with affinity for numbers, logical reasoning, and problem-solving.
•Able to use data to create action plans and demonstrate strong analytical skills.
•Hands-on daily usage of Excel and PowerPoint for reporting, analysis, and commercial proposals.

Experience:3+ yearsEcommerceBeautyFMCGRetail

Education:Bachelor's

Skills:Attention to detailLogical problem solvingAnalytical skillsBusiness presentationsStakeholder communication

Tech Stack:ExcelPowerPoint

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn