Sr Customer Development Rep(Calling), Guangzhou (Guangzhou, GD, CN, 510623)

HSBC
Guangzhou
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Presentation","Sales","Objection handling","Interpersonal communication","Customer service orientation"]

Develop and acquire new-to-bank (NTB) customers using central leads and self-generated leads, building strong relationships with relevant teams such as WPB and Marketing. Create an excellent first impression to deepen customer relationships while delivering fair outcomes and maintaining orderly, transparent financial market conduct. Support team success by aligning to HSBC values, completing mandatory training, improving processes, and adhering to policy and regulatory control requirements.

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FursaFursa
HSBC
HSBC
2 days ago

Sr Customer Development Rep(Calling), Guangzhou (Guangzhou, GD, CN, 510623)

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Last checked: 3 hours agoStatus: Live

Job Summary

Develop and acquire new-to-bank (NTB) customers using central leads and self-generated leads, building strong relationships with relevant teams such as WPB and Marketing. Create an excellent first impression to deepen customer relationships while delivering fair outcomes and maintaining orderly, transparent financial market conduct. Support team success by aligning to HSBC values, completing mandatory training, improving processes, and adhering to policy and regulatory control requirements.
Location: Guangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Acquire NTB customers via central leads and self-generated leads.
  • •Build strong working relationships with relevant business areas such as WPB and Marketing.
  • •Create an excellent first impression and strengthen customer relationships.
  • •Maintain conduct that delivers fair outcomes and supports orderly and transparent financial market operations.
  • •Adhere to HSBC policies and control requirements, monitor risks/opportunities, and raise concerns promptly via reporting/escalation procedures.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •Sound knowledge of deposits, mortgage, and related banking products.
  • •Knowledge of banking/finance regulations, consumer trends, competitor offerings, and economic/FX markets.
  • •Strong presentation and sales skills, including objection handling techniques.
  • •Good interpersonal and communication skills with a customer service orientation.
  • •Attain appropriate professional and regulatory qualifications required by market and internal standards as required by HBCN.
Skills:PresentationSalesObjection handlingInterpersonal communicationCustomer service orientation

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn