Product Support Technician (Mackay, QLD, AU, 4741)

Epiroc
Brisbane, Papua New Guinea
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Communication","Teamwork","Fault-finding","Diagnostics"]

Maintain and repair Epiroc underground and surface mining equipment safely and efficiently while supporting customers and teammates across field and workshop environments. Diagnose and resolve mechanical, electrical, hydraulic and RCS faults, carry out servicing and preventative maintenance, and help ensure safety, quality, and workmanship. The role includes FIFO travel from Brisbane to Papua New Guinea, with training, a strong technical network, and opportunities to build an international career.

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Epiroc
Epiroc
13 hours ago

Product Support Technician (Mackay, QLD, AU, 4741)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Maintain and repair Epiroc underground and surface mining equipment safely and efficiently while supporting customers and teammates across field and workshop environments. Diagnose and resolve mechanical, electrical, hydraulic and RCS faults, carry out servicing and preventative maintenance, and help ensure safety, quality, and workmanship. The role includes FIFO travel from Brisbane to Papua New Guinea, with training, a strong technical network, and opportunities to build an international career.
Location: Brisbane, Papua New Guinea
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Carry out repairs, rebuilds, servicing, and preventative maintenance on mining equipment
  • •Diagnose and resolve mechanical, electrical, hydraulic and RCS faults
  • •Work across both field and workshop environments
  • •Provide technical support and guidance to customers and team members
  • •Support the safe and efficient operation of equipment while maintaining safety, quality, and workmanship standards

Key Requirements

  • •Trade qualification in Heavy Diesel, Mechanical, Electrical or a related trade
  • •Strong experience working with heavy mobile equipment
  • •Experience in field service, maintenance, or equipment rebuilds
  • •Strong fault-finding and diagnostic skills
  • •A commitment to safety and quality
Experience:MiningHeavy mobile equipment
Skills:CommunicationTeamworkFault-findingDiagnostics

Company Brief

Epiroc
Designs, manufactures and services equipment, tools and solutions for mining and infrastructure industries, including rock drilling rigs, excavation tools, and aftermarket services to improve productivity and sustainability.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 2018
WebsiteLinkedIn