Commercial Account Manager (UK)

Mattermost
Germany, United Kingdom
Full timeFunction: Customer Success & Account ManagementExperience: 2-5 yearsSkills: ["Communication","Negotiation","Relationship management","Presentation","Time management"]

Commercial Account Manager (EMEA) drives commercial growth across the EMEA region in a territory-aligned SaaS environment. Manages inbound net-new opportunities, expansions, and renewals alongside Account Executives, handling discovery, qualification, objection handling, and closing motions. Focuses on net-new acquisition, expansion within existing accounts, and renewals, while collaborating cross-functionally to ensure successful territory execution and customer value realization.

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FursaFursa
Mattermost
Mattermost
6 months ago

Commercial Account Manager (UK)

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Job Summary

Commercial Account Manager (EMEA) drives commercial growth across the EMEA region in a territory-aligned SaaS environment. Manages inbound net-new opportunities, expansions, and renewals alongside Account Executives, handling discovery, qualification, objection handling, and closing motions. Focuses on net-new acquisition, expansion within existing accounts, and renewals, while collaborating cross-functionally to ensure successful territory execution and customer value realization.
Location: Germany, United Kingdom
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own and execute inbound-led net-new opportunities within EMEA
  • •Qualify and close small to mid-sized deals for customers not aligned to strategic AE territories
  • •Run discovery, qualification, objection handling, and closing motions independently
  • •Lead expansions within existing accounts when scope and complexity allow
  • •Identify upsell and cross-sell opportunities through customer engagement and usage insights

Key Requirements

  • •2–5+ years of experience in sales, account management, renewal management, or commercial closing roles
  • •Demonstrated ability to manage multiple sales cycles in parallel
  • •Strong discovery, communication, and deal execution skills
  • •Experience using CRM systems (Salesforce preferred)
  • •Preferred: Experience selling into regulated environments
Experience:2-5 yearsSaaSRegulated environmentsDefenseSecurityGovernment
Skills:CommunicationNegotiationRelationship managementPresentationTime management
Languages:English
Tech Stack:Salesforce

Company Brief

Mattermost
Provides an open-source, self-hostable team collaboration platform with secure messaging, file sharing, and integrations for DevOps and enterprise workflows, enabling organizations to retain control of data and comply with strict security and privacy requirements.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series A
Headquarters: Palo Alto, United States
Founded: 2015
WebsiteLinkedIn