Account Manager, SMB
DoorDash US
New York
Workplace: HybridFull timeUSD 32.6 - 48 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Communication","Relationship building","Problem-solving","Organization","Data-driven decisions"]Merchant Success Manager responsible for supporting and growing DoorDash’s SMB restaurant partners (≈500 merchants) through outbound outreach, data-driven optimization of listings and product adoption, and quarterly business reviews to drive revenue and reduce churn. Works with cross-functional teams, balancing remote and in-office time with travel as needed to support training and in-person collaboration.

