Service Technician 1 to Sr Service Technician

Atmos Energy
Louisiana
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Communication","Customer service","Safety awareness","Record keeping"]

Perform basic utility service work using prescribed procedures, including service connections/disconnections and responding to customer requests. Inform customers about needed repairs, assist with emergency responsiveness, and complete accurate records and reports to meet company and regulatory requirements. Install and operate Wireless Meter Reading (WMR) equipment, may read meters for billing, and may support collections for delinquent accounts. Follow safety requirements, operate/inspect assigned vehicles and equipment, and complete required training.

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Atmos Energy
Atmos Energy
1 day ago

Service Technician 1 to Sr Service Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Perform basic utility service work using prescribed procedures, including service connections/disconnections and responding to customer requests. Inform customers about needed repairs, assist with emergency responsiveness, and complete accurate records and reports to meet company and regulatory requirements. Install and operate Wireless Meter Reading (WMR) equipment, may read meters for billing, and may support collections for delinquent accounts. Follow safety requirements, operate/inspect assigned vehicles and equipment, and complete required training.
Location: Louisiana
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Perform basic work using prescribed procedures.
  • •Respond to customer requests for service including connections and disconnections as operator-qualified.
  • •Informs customers of needed repairs, answers basic questions, and ensures customer understanding and satisfaction.
  • •Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary; may read meters and record usage for billing.
  • •Assure responsiveness to natural gas and other emergencies and maintain accurate records and reports to comply with company and regulatory requirements.

Key Requirements

  • •High school diploma or GED; ability to follow clearly prescribed procedures.
  • •Valid driver's license in accordance with company standards.
  • •Complete assigned classes, Operator Qualifications (OQ) and OJT for the Service Learning Path, and maintain required OQs and classroom training/certifications.
  • •Ability to use the company’s internet/intranet resources for data entry, reference, and retrieval.
  • •Communicate with internal/external customers to provide explanations and information on basic factual matters.
Education:High School
Skills:CommunicationCustomer serviceSafety awarenessRecord keeping
Licenses:Driver's license
Tech Stack:Wireless Meter Reading (WMR)Internet/intranet

Company Brief

Atmos Energy
Atmos Energy is a regulated natural gas utility that distributes and transports natural gas to millions of customers across multiple U.S. states. It operates pipeline, storage, and distribution infrastructure focused on safe and reliable energy delivery.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1906
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