Supervisor

Fiserv
India
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Leadership","Communication","Attention to detail","Process management","Continuous improvement"]

Lead a team to deliver exceptional operational and client support outcomes. Oversee daily workflow, service levels, quality standards, and business objectives, while coaching and mentoring employees. Resolve escalated operational and client issues, analyze performance trends, and implement improvements to increase efficiency and effectiveness. Partner with internal stakeholders to optimize processes, support strategic initiatives, and maintain strong risk management, compliance, and operational excellence.

This position is no longer accepting applications.

  • See live roles at Fiserv
  • Search all live jobs
  • Browse companies, collections, and locations hiring now
Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa

This position is no longer accepting applications.

See live roles at FiservSearch all live jobsBrowse companies, collections, and locations hiring now

Fiserv
Fiserv
1 month ago

Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Closed
Reposted: similar role first listed 1 month ago

Job Summary

Lead a team to deliver exceptional operational and client support outcomes. Oversee daily workflow, service levels, quality standards, and business objectives, while coaching and mentoring employees. Resolve escalated operational and client issues, analyze performance trends, and implement improvements to increase efficiency and effectiveness. Partner with internal stakeholders to optimize processes, support strategic initiatives, and maintain strong risk management, compliance, and operational excellence.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and develop a team to deliver operational and client support outcomes.
  • •Oversee daily operations to ensure service levels, quality standards, and business objectives are achieved.
  • •Coach and mentor team members with performance feedback and career development support.
  • •Resolve escalated operational and client issues to drive customer satisfaction.
  • •Analyze operational performance, identify trends, and implement solutions to improve efficiency and effectiveness; partner with stakeholders to optimize processes and maintain risk management and compliance.

Key Requirements

  • •Strong people leadership skills with the ability to motivate teams and manage competing priorities.
  • •Excellent communication skills and attention to detail.
  • •Proven ability to solve complex operational challenges and drive continuous improvement.
  • •Experience managing operational workflows to meet service level commitments and quality standards.
  • •Ability to collaborate effectively across multiple business functions while maintaining risk management and compliance focus.
Experience:FintechPayments
Skills:LeadershipCommunicationAttention to detailProcess managementContinuous improvement

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn