Senior Operations Leader (AU)

Aramex
Australia
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Stakeholder management","Relationship-building","Communication","Interpersonal skills","Execution & accountability"]

Drive operational excellence across Aramex Australia’s Independent Regional Franchise network. Support franchise partners with performance management, franchise visits, action planning, and compliance audits. Lead continuous improvement and onboarding for new regional franchisees, while creating and maintaining training materials and operational guides. Partner with franchise teams to promote Work Health & Safety initiatives and contribute to network-wide projects that improve business and operational outcomes.

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FursaFursa
Aramex
Aramex
23 hours ago

Senior Operations Leader (AU)

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Last checked: 9 hours agoStatus: Live

Job Summary

Drive operational excellence across Aramex Australia’s Independent Regional Franchise network. Support franchise partners with performance management, franchise visits, action planning, and compliance audits. Lead continuous improvement and onboarding for new regional franchisees, while creating and maintaining training materials and operational guides. Partner with franchise teams to promote Work Health & Safety initiatives and contribute to network-wide projects that improve business and operational outcomes.
Location: Australia
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Support and develop independent regional franchisees to improve business performance and operational outcomes.
  • •Conduct franchise visits, reporting, action planning, and performance reviews.
  • •Drive operational excellence, continuous improvement, and compliance standards across the network.
  • •Support onboarding and development of new regional franchisees.
  • •Coordinate franchise compliance audits and develop franchise training materials, manuals, and operational guides.

Key Requirements

  • •3+ years’ experience in operational management and regional management.
  • •Proven experience working in a franchise business environment.
  • •Strong stakeholder management and relationship-building skills.
  • •Strong financial acumen and analytical capability.
  • •Ability to manage multiple priorities, meet deadlines, and take a proactive, solutions-focused approach.
Experience:Franchise businessOperations managementLogistics
Skills:Stakeholder managementRelationship-buildingCommunicationInterpersonal skillsExecution & accountability

Company Brief

Aramex
Global logistics and transportation provider offering international and domestic express, freight forwarding, warehousing, and e‑commerce fulfilment services across 600+ cities and 70+ countries.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1982
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