HSBC

4 hours ago

Business Development Manager (Mumbai, MH, IN, 400063)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Drive inbound and outbound sales activity by cross-selling leads and converting them into successful product/account openings within defined process and compliance parameters. Confirm customer intent and product understanding, obtain explicit recorded consent, and map customers to the right proposition (EWS, Premier, Personal Banking) using employment and salary criteria. Maintain eligibility verification, documentation completeness, reporting accuracy, and adhere to EDRAS scripts, SOPs, and regulatory requirements while operating multiple banking systems.

Location: Mumbai

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Mid level

Key Responsibilities

•Cross-sell generated leads and ensure sales opportunities are pursued and closed within defined process requirements.
•Confirm customer intent, ensure product understanding, and complete sales confirmation with explicit customer authority on a recorded line.
•Map customers to the appropriate proposition (EWS, Premier, Personal Banking) based on employment and salary criteria before closing.
•Follow scripts (EDRAS) and standard operating procedures to ensure compliance and regulatory/internal adherence.
•Use multiple banking systems to support lead management and account opening, maintaining accurate verification, confidentiality, and reporting.

Key Requirements

•1 to 5 years of experience.
•Consultative selling with clear, empathetic communication and script adherence.
•Strong process discipline, including documentation completeness and eligibility verification.
•Ability to complete sales confirmations by obtaining explicit customer authority on a recorded line.
•Maintain time management while working within defined shift timing (day shift).

Experience:1-5 yearsBankingFinancial servicesRetail banking

Education:Bachelor's

Skills:Consultative sellingCommunicationEmpathetic customer engagementProcess disciplineTime management

Tech Stack:HUBSFEWhirlApproach ToolKanaRMSMedia BarEDRASSOP

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

4 hours ago

Business Development Manager (Mumbai, MH, IN, 400063)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Mumbai

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Mid level

Key Responsibilities

•Cross-sell generated leads and ensure sales opportunities are pursued and closed within defined process requirements.
•Confirm customer intent, ensure product understanding, and complete sales confirmation with explicit customer authority on a recorded line.
•Map customers to the appropriate proposition (EWS, Premier, Personal Banking) based on employment and salary criteria before closing.
•Follow scripts (EDRAS) and standard operating procedures to ensure compliance and regulatory/internal adherence.
•Use multiple banking systems to support lead management and account opening, maintaining accurate verification, confidentiality, and reporting.

Key Requirements

•1 to 5 years of experience.
•Consultative selling with clear, empathetic communication and script adherence.
•Strong process discipline, including documentation completeness and eligibility verification.
•Ability to complete sales confirmations by obtaining explicit customer authority on a recorded line.
•Maintain time management while working within defined shift timing (day shift).

Experience:1-5 yearsBankingFinancial servicesRetail banking

Education:Bachelor's

Skills:Consultative sellingCommunicationEmpathetic customer engagementProcess disciplineTime management

Tech Stack:HUBSFEWhirlApproach ToolKanaRMSMedia BarEDRASSOP

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn