Omnichannel Key Account Manager ERT / Mediamarkt Alps (AT/CH) (m/w/d)

Philips
Hamburg
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Analytical skills","Data-driven mindset","Negotiation skills","Stakeholder management","Teamwork"]

Own the operational and strategic performance for one or more product categories within a key omnichannel ERT customer network. Drive end-to-end account growth through short- and long-term key account plans, revenue/sell-out/margin/forecast quality, and omnichannel category development focused on digital touchpoints and online assortment. Build stakeholder relationships and ensure execution via marketing, supply chain, sales operations, service partners, and POS/digital performance using KPIs and CRM.

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Philips
Philips
13 hours ago

Omnichannel Key Account Manager ERT / Mediamarkt Alps (AT/CH) (m/w/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the operational and strategic performance for one or more product categories within a key omnichannel ERT customer network. Drive end-to-end account growth through short- and long-term key account plans, revenue/sell-out/margin/forecast quality, and omnichannel category development focused on digital touchpoints and online assortment. Build stakeholder relationships and ensure execution via marketing, supply chain, sales operations, service partners, and POS/digital performance using KPIs and CRM.
Location: Hamburg
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage one or more product categories end-to-end within defined market areas, including key account planning.
  • •Drive growth by developing short- and long-term key account plans and ensuring revenue, sell-out, margin, and forecast quality.
  • •Develop omnichannel and category strategies across the shopper journey with focus on digital touchpoints and online assortment, including digital shelf excellence.
  • •Plan and implement retail media activities to increase visibility, traffic, and conversion; build and maintain decision-maker relationships.
  • •Ensure execution with internal teams and an external service partner, manage promotions/activations/merchandising, and run KPI/CRM/pipeline performance including competition responses.

Pay and Benefits

Perks:Paid LeavePensionMeal Allowance

Key Requirements

  • •Successfully completed degree in business administration, marketing, or a related field.
  • •Several years of experience in key account management with retail or e-commerce customers.
  • •Strong understanding of omnichannel business models with focus on e-commerce and retail media.
  • •Analytical, data-driven working style.
  • •Proven ability to translate market and competitive dynamics into concrete growth measures.
Education:
Skills:Analytical skillsData-driven mindsetNegotiation skillsStakeholder managementTeamwork
Languages:English

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn