Sr. Field Performance Technician

Sunrun
Orlando
Workplace: OnsiteFull time25.09 - 33.45Function: Field Service, Maintenance & Skilled TradesExperience: 1-3 yearsEducation: high_schoolSkills: ["Customer service","Communication","Organizational skills","Safety mindset","Problem-solving"]

Manage and schedule service and warranty work for solar and battery systems, working closely with field leadership and centralized scheduling. Lead local team meetings, align on best practices, and support onboarding and training for field performance and communications technicians. Coordinate labor resources for service projects, exceed field performance KPIs, and assist with inspections and site audits as assigned while adhering to safety and customer service expectations.

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Sunrun
Sunrun
4 days ago

Sr. Field Performance Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Manage and schedule service and warranty work for solar and battery systems, working closely with field leadership and centralized scheduling. Lead local team meetings, align on best practices, and support onboarding and training for field performance and communications technicians. Coordinate labor resources for service projects, exceed field performance KPIs, and assist with inspections and site audits as assigned while adhering to safety and customer service expectations.
Location: Orlando
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Organize, lead, and maintain the warranty and service schedule.
  • •Coordinate with the Electrical Foreman, Construction Supervisor, and Branch Manager to allocate labor resources for service and warranty projects.
  • •Assist with training and development for Field Service Technicians and Field Communications Technicians.
  • •Lead regular meetings to align and train the local field service team on best practices and support onboarding for new team members.
  • •Exceed field performance KPIs (e.g., turnaround time, experience rating, average dispatches completed) and assist with inspections and site audits when assigned.

Pay and Benefits

Salary: 25.09 - 33.45

Key Requirements

  • •1-3 years of previous field construction or solar experience required.
  • •High school diploma required.
  • •Must maintain a clean driving record and be able to pass a driving background check; must be 21 and possess a valid driver’s license.
  • •Knowledge of the NEC and applicable codes and standards, including ability to interpret single line drawings and PV systems.
  • •Strong customer service focus and excellent verbal and written communication skills.
Experience:1-3 years
Education:High School
Skills:Customer serviceCommunicationOrganizational skillsSafety mindsetProblem-solving
Licenses:Valid driver’s license
Certifications:Electrical Journeyman certification or license
Tech Stack:NECPVSolarBattery

Company Brief

Sunrun
Provides residential solar, battery storage, and energy services that help homeowners generate and manage clean electricity. Sunrun designs, installs, finances, and maintains home solar systems and related products across the United States.
Industry: Solar Energy
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2007
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