Sephora

1 day ago

Head of Ecommerce & Digital Experience

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead Sephora UK’s e-commerce strategy and digital product roadmap across web and app, driving customer acquisition, engagement, loyalty, and profitable growth. Own the customer journey from merchandising and search to personalization, UX, SEO/GEO, AI-enabled experiences, and site performance. Execute digital campaigns and omnichannel journeys with cross-functional partners while optimizing digital P&L and building a high-performing ecommerce organization.

Location: London

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Director level

Key Responsibilities

•Build and drive the e-commerce strategy, digital roadmap, and growth priorities.
•Accelerate online sales, conversion, engagement, and lifetime value while maintaining best-in-class customer experience.
•Own and evolve the digital product roadmap across web and app in partnership with Tech.
•Continuously improve the customer journey across personalisation, merchandising, search, product discovery, UX, SEO/GEO, AI-enabled experiences, and site performance.
•Build, lead, and develop a high-performing e-commerce organisation; partner cross-functionally to deliver seamless omnichannel journeys and monitor/optimise digital P&L drivers.

Key Requirements

•Significant experience leading e-commerce, digital or omnichannel growth in a multi-brand retail environment.
•Deep expertise across e-commerce, digital product, customer experience, and omnichannel retail.
•Proven track record delivering profitable digital commercial performance.
•Strong understanding of digital platforms and web/app ecosystems, including UX, SEO, product discovery, personalisation, and site optimisation.
•Experience building and leading high-performing teams, with strong stakeholder management across matrixed organisations.

Experience:E-commerceOmnichannel retailMulti-brand retail

Skills:Customer obsessionStrategic thinkingCollaborationStakeholder managementLeadership

Tech Stack:AIAutomation

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sephora

Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn

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Sephora

1 day ago

Head of Ecommerce & Digital Experience

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: London

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Director level

Key Responsibilities

•Build and drive the e-commerce strategy, digital roadmap, and growth priorities.
•Accelerate online sales, conversion, engagement, and lifetime value while maintaining best-in-class customer experience.
•Own and evolve the digital product roadmap across web and app in partnership with Tech.
•Continuously improve the customer journey across personalisation, merchandising, search, product discovery, UX, SEO/GEO, AI-enabled experiences, and site performance.
•Build, lead, and develop a high-performing e-commerce organisation; partner cross-functionally to deliver seamless omnichannel journeys and monitor/optimise digital P&L drivers.

Key Requirements

•Significant experience leading e-commerce, digital or omnichannel growth in a multi-brand retail environment.
•Deep expertise across e-commerce, digital product, customer experience, and omnichannel retail.
•Proven track record delivering profitable digital commercial performance.
•Strong understanding of digital platforms and web/app ecosystems, including UX, SEO, product discovery, personalisation, and site optimisation.
•Experience building and leading high-performing teams, with strong stakeholder management across matrixed organisations.

Experience:E-commerceOmnichannel retailMulti-brand retail

Skills:Customer obsessionStrategic thinkingCollaborationStakeholder managementLeadership

Tech Stack:AIAutomation

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sephora

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn