AutoTrader.com

1 month ago

Remote Dealer Services Specialist II - Manheim (Syracuse / Rochester Region)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

The Remote Dealer Services Specialist II acts as a trusted advisor to dealers, cultivating strong relationships across Manheim channels and locations. You’ll coordinate with sales and dealer teams, analyze market data, and provide strategic, proactive guidance to maximize performance while navigating a matrix organization. Hybrid work with on-site visits, travel up to 50%, and a focus on delivering seamless, client-centric solutions.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Cultivate and nurture strong client relationships through proactive engagement, personalized communication, and tailored solutions to meet client needs, using industry insights and product knowledge.
•Partner with sales, mobile inspections, dealer services, and trade desk teams to ensure a unified approach in serving clients and coordinating strategies.
•Serve as a liaison between clients and internal business units, ensuring follow-through and ownership to resolve issues from start to finish.
•Use a consultative approach to discuss dealers’ sales performance, leveraging industry trends and vehicle valuation data to provide strategic recommendations.
•Provide personalized coaching to clients on using our tools and educate them on marketplace policies to maximize success.

Travel: High travel

Pay and Benefits

Salary: USD 22.02 - 33.08 hourly

Perks:Health Insurance401kPaid LeaveHolidaysParental Leave

Key Requirements

•High School Diploma or GED with 3 years of related experience (or equivalent combination)
•Strong verbal and written communication skills
•Strong organizational skills and attention to detail
•Ability to build and maintain strong business relationships
•Problem solving and de-escalation skills

Experience:3+ yearsAutomotiveSalesWholesale

Education:High School

Skills:CommunicationInterpersonal skillsProblem solvingOrganizationTime management

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com

Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Atlanta, United States

Founded: 1997

Website LinkedIn

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AutoTrader.com

1 month ago

Remote Dealer Services Specialist II - Manheim (Syracuse / Rochester Region)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Cultivate and nurture strong client relationships through proactive engagement, personalized communication, and tailored solutions to meet client needs, using industry insights and product knowledge.
•Partner with sales, mobile inspections, dealer services, and trade desk teams to ensure a unified approach in serving clients and coordinating strategies.
•Serve as a liaison between clients and internal business units, ensuring follow-through and ownership to resolve issues from start to finish.
•Use a consultative approach to discuss dealers’ sales performance, leveraging industry trends and vehicle valuation data to provide strategic recommendations.
•Provide personalized coaching to clients on using our tools and educate them on marketplace policies to maximize success.

Travel: High travel

Pay and Benefits

Salary: USD 22.02 - 33.08 hourly

Perks:Health Insurance401kPaid LeaveHolidaysParental Leave

Key Requirements

•High School Diploma or GED with 3 years of related experience (or equivalent combination)
•Strong verbal and written communication skills
•Strong organizational skills and attention to detail
•Ability to build and maintain strong business relationships
•Problem solving and de-escalation skills

Experience:3+ yearsAutomotiveSalesWholesale

Education:High School

Skills:CommunicationInterpersonal skillsProblem solvingOrganizationTime management

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Atlanta, United States

Founded: 1997

Website LinkedIn