Lead Product Manager - E-commerce

Wati
Shenzhen
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 8+ yearsSkills: ["Stakeholder management","Presentation skills","Entrepreneurial mindset","Data-driven decision-making","Customer validation"]

Own and execute the strategy for Wati Commerce, evolving the existing Shopify app into a multi-platform conversational commerce solution. Define roadmap and priorities in partnership with engineering, design, and cross-functional teams, launching and iterating based on data and merchant feedback. Deeply understand the eCommerce ecosystem, translate merchant needs into scalable product experiences, and align go-to-market with Marketing, Customer Success, and UX.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Wati
Wati
9 months ago

Lead Product Manager - E-commerce

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Own and execute the strategy for Wati Commerce, evolving the existing Shopify app into a multi-platform conversational commerce solution. Define roadmap and priorities in partnership with engineering, design, and cross-functional teams, launching and iterating based on data and merchant feedback. Deeply understand the eCommerce ecosystem, translate merchant needs into scalable product experiences, and align go-to-market with Marketing, Customer Success, and UX.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive the next phase of Wati’s Commerce product by defining roadmap, priorities, and execution with engineering, design, and cross-functional teams.
  • •Identify and deliver capabilities that help merchants increase sales and improve engagement through conversational commerce.
  • •Deeply understand the eCommerce ecosystem, including merchants, partners, app stores, and the competitive landscape.
  • •Collaborate with leadership to define and execute product strategy aligned with Wati’s growth goals.
  • •Meet with customers and customer-facing teams to translate merchant needs into scalable product experiences, then launch and iterate using data and feedback.

Key Requirements

  • •8–10+ years of product management experience in B2B SaaS, including owning platform-scale or eCommerce-integrated products.
  • •Experience building or scaling apps or integrations on Shopify, Shopline, Magento, or similar ecosystems.
  • •Experience developing products for merchants or partners within the eCommerce/app store ecosystem.
  • •Ability to take products from concept to launch, including product-market fit, customer validation, and scaling.
  • •Strong technical aptitude and comfort discussing architecture, APIs, and platform integrations with engineering teams.
Experience:8+ yearsB2B SaaSE-commerceConversational commerceShopify ecosystem
Skills:Stakeholder managementPresentation skillsEntrepreneurial mindsetData-driven decision-makingCustomer validation
Tech Stack:ShopifyShoplineMagentoAPIsAIMessagingECommerce

Company Brief

Wati
Provides a WhatsApp-based customer engagement platform that helps businesses manage sales, support, and marketing conversations in one shared inbox. The product includes automation, broadcasts, chatbots, and team collaboration tools for messaging-led workflows.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Hong Kong, Hong Kong
Founded: 2018
WebsiteLinkedIn