Customer Experience Banker - Wernerts branch - Toledo, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a concierge-style banker for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily. Proactively identify customers’ financial goals and needs, educate customers on deposit products, and use a disciplined sales process to retain and grow consumer and business relationships. Refer customers across the bank to deepen partnerships while following all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Wernerts branch - Toledo, OH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a concierge-style banker for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily. Proactively identify customers’ financial goals and needs, educate customers on deposit products, and use a disciplined sales process to retain and grow consumer and business relationships. Refer customers across the bank to deepen partnerships while following all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures while processing transactions accurately and balancing daily.

Key Requirements

  • •1 year customer service in banking, financial services, or goal-driven retail sales (military service may be considered in certain related roles).
  • •High School Diploma.
  • •Or Bachelor’s Degree.
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Cash handling skills (preferred, not required).
Experience:BankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn