Retail Supervisor - Full Time (Waterloo)

Puma
United States
Workplace: OnsiteFull timeUSD 22 - 25Function: Data Science & Machine LearningExperience: 1-2 yearsSkills: ["Customer focus","Communication","Teamwork","Ability to learn quickly","Problem-solving"]

Lead daily store operations to deliver consistent customer experience and ensure the location meets sales, KPI, and profitability goals. Support and assist store leadership with recruiting, training, development, and succession planning for team members. Manage payroll control, scheduling, merchandise opportunities, inventory/shrink goals, and incoming/outgoing stock handling while maintaining safe, healthy, and compliant operations, including non-traditional hours.

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Puma
Puma
5 days ago

Retail Supervisor - Full Time (Waterloo)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead daily store operations to deliver consistent customer experience and ensure the location meets sales, KPI, and profitability goals. Support and assist store leadership with recruiting, training, development, and succession planning for team members. Manage payroll control, scheduling, merchandise opportunities, inventory/shrink goals, and incoming/outgoing stock handling while maintaining safe, healthy, and compliant operations, including non-traditional hours.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Provide consistently high standards of customer experience in the store aligned to brand values and service standards.
  • •Ensure the store achieves or exceeds sales, KPIs, and profitability goals through planning and expense control.
  • •Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession.
  • •Control payroll and create service-driven scheduling while maintaining a profitable location.
  • •Manage inventory/shrink goals and handle incoming and outgoing merchandise, complying with policies and maintaining a safe environment.

Pay and Benefits

Salary: USD 22 - 25

Key Requirements

  • •1–2 years of experience in a customer service-oriented retail environment (preferably apparel/footwear).
  • •Proven ability to exceed sales goals and reason through complex issues.
  • •Ability to present information to large groups and communicate effectively.
  • •Strong team-player mindset with the ability to learn quickly.
  • •Basic computer skills, including MS Office and retail software knowledge.
Experience:1-2 yearsRetailCustomer service
Skills:Customer focusCommunicationTeamworkAbility to learn quicklyProblem-solving
Tech Stack:MS OfficeRetail software

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn